Director, Site Reliability Engineering & Cloud Operations (SRE)

Description

At Resideo we imagine a world where homes and buildings are good for the planet and where technology works to simplify everyday that world people are healthy happy and secure. To help create this future we will work every day to simplify the connected world so people have peace of mind and can focus on what matters is making a large investment in our engineering group. With global reach and impact we are dedicated to an investment in building our team as we develop new products and introduce them to consumers around the world (NPI). Being an established leader in the connected products space we will give you a platform to work on new and innovative projects as a member of a team of intelligent innovators that are developing products that truly align with our mission of protecting what matters most.

This is an exciting opportunity to lead cloud operations for one of the largest IoT ecosystems in the world shaping the future of cloud infrastructure SRE and AI-driven operations. Youll work alongside world-class engineering talent and cutting-edge technologies to ensure Resideos mission of simplifying everyday life through innovative connected products. As a leader you will have the opportunity to lead the platform engineering transformation in a global organization of multiple teams in delivering on business priorities while collaborating with development leaders and executives to define and advance best practices.

Resideo is seeking a strategic and experienced leader to oversee the global cloud infrastructure Site Reliability Engineering (SRE) for our large-scale connected products ecosystem and CloudOps. This role will drive the performance reliability security and operational excellence of our multi-cloud environments (Azure) supporting millions of IoT devices and trillions of data points and events. The ideal candidate will have deep expertise in cloud infrastructure IoT and large-scale SaaS platforms and be passionate about fostering a culture of innovation reliability and automation.

JOB DUTIES:

• Cloud Infrastructure & SRE Strategy
  • Define and execute global cloud operations and SRE strategies ensuring 99.999% uptime for mission-critical IoT services.
  • Architect implement and optimize multi-cloud infrastructure to support IoT devices with low-latency data processing scalability and high availability.
  • Drive cost optimization strategies while balancing performance redundancy and financial efficiency across cloud platforms (Azure).
  • Develop automated deployment monitoring and recovery systems using technologies like Kubernetes Terraform Ansible and CI/CD pipelines.
• Reliability Performance & Incident Management
  • Establish and refine SLOs SLIs and KPIs for service reliability performance and capacity planning.
  • Build and optimize incident management disaster recovery and resilience engineering frameworks.
  • Leverage AI/ML-driven automation for proactive failure detection and remediation.
• Security & Compliance
  • Implement robust security practices and ensure cloud security compliance with standards such as SOC2 GDPR and NIST and oversee the zero-trust security model for IoT data protection.
  • Collaborate with security and compliance teams to manage risk and ensure regulatory adherence across cloud platforms.
• Team Leadership & Cross-Functional Collaboration
  • Lead and mentor a global team of Cloud Engineers SREs and SW professionals fostering a culture of continuous learning and innovation.
  • Partner with product management software engineering and customer support to optimize IoT device onboarding firmware updates and cloud-to-edge performance.
  • Collaborate with finance and executive leadership to develop long-term cloud investment strategies.

YOU MUST HAVE:

• 15 years in Computer Science Electrical Engineering or a related field
• 15 years of experience in Cloud Operations SRE or Infrastructure Engineering with 8 years in technical leadership roles
• 5 years of experience managing large-scale distributed IoT cloud environments supporting billions of data points per day
• 5 years of deep professional experience in Azure cloud platforms including networking storage compute and database services
• 5 years of experience in Kubernetes Terraform CI/CD pipelines and observability tools (e.g. Prometheus Grafana ELK etc.)
• 5 years of experience in large-scale systems design and architecture with a focus on reliability performance and scalability of cloud-native platforms
• 5 years of hands-on experience with tools like Terraform Ansible CDK Pulumi for Infrastructure-as-Code (IaC) and managing cloud-native architectures

WE VALUE:

• Strong background in AI/ML-driven automation for cloud infrastructure monitoring self-healing and optimization
• Solid understanding of security-first cloud architectures DevSecOps and compliance standards (SOC2 GDPR NIST)
• Proven ability to manage teams across multiple global time zones ensuring operational excellence and driving performance in large distributed environments
• Expertise in incident management disaster recovery and building resilience engineering frameworks
• Ability and desire to review code system designs and engage in system engineering discussions and decisions
• Experience managing Consumer IoT ecosystems with large-scale sensor data processing and real-time analytics
• Expertise in serverless architecture edge computing and IoT protocol optimization
• Strong financial acumen in cloud cost management and forecasting
• Familiarity with regulatory compliance frameworks such as SOC2 GDPR and ISO 27001
• Relevant certifications such as Azure Expert

WHATS IN IT FOR YOU:

• Innovation: Bring your creative ideas to the table and be part of a company that values out-of-the-box thinking

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Required Experience:

Director