AV Technician

We have an outstanding Contract position for anAV Technicianto join a leading Company located in theWashington, DC surrounding area.

Pay Rate Range: 30-38.60 Per Hour

US Citizenship is required.

Candidate must have the ability to obtain and maintain a Public Trust.

Ensuring reliable operation of meeting and event technologies across supported spaces. This role is responsible for maintaining readiness of conference rooms, auditoriums, and multipurpose rooms while resolving user issues quickly and professionally. In alignment with PWS AV/VTC requirements, the technician supports Webex and Microsoft Teams collaboration services, live event execution, and post-production editing. The position also delivers user training and documentation to improve adoption, reduce recurring incidents, and sustain service quality.

Job Responsibilities:

• AV/VTC Room Operations

• Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms.

• Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements.

• Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption.

• Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational.

• Collaboration Platform Support

• Provide user-facing support for collaboration tools, including Webex and Microsoft Teams.

• Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance.

• Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues.

• Communicate service updates and usage guidance to end users to improve collaboration outcomes.

• Live Event and Broadcast Support

• Support production of live events , including town halls, commission meetings, and other high-visibility sessions.

• Execute live video/audio support activities and assist with webcast or streaming operations.

• Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support.

• Perform post-production editing for recorded events and deliver high-quality final media outputs.

• Training and Documentation

• Conduct training sessions on selection , use , and design of audiovisual materials and presentation equipment.

• Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations.

• Create practical job aids for common room technologies and collaboration workflows.

• Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery.

Basic Hiring Criteria:

• Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering).

• Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments.

• Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment.

• Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing.

• AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces.

• Webex and Microsoft Teams support for meetings and collaboration.

• Live broadcast, streaming/webcast support, and post-production video editing.

• End-user training delivery and development of manuals, texts, and workbooks.

• Preventive AV equipment management, issue triage, and service restoration.

Desired Qualifications:

• Experience supporting federal agency executive events, hearings, or public-facing broadcast sessions.

• AVIXA CTS certification (CTS-I or CTS-D preferred).

• Experience coordinating live captioning and sign-language interpretation support.

• Familiarity with ITSM/ticketing workflows (e.g., ServiceNow) and SLA-driven support in PWS-aligned environments.

• Experience with AV refresh, upgrade, and modernization efforts in secured environments.

• AVIXA CTS, CTS-I/CTS-D.

• Dante Level 1 or Level 2 when supporting Dante-based audio transport environments.

Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, a nd affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance