Executive Administrative Assistant

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location

Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!

Key Components

• Cultivate strong professional relationships within the hotel while maintaining discretion and high confidentiality of the office.
• Calendar coordination, email management and travel planning for the GM/Executive Office.
• Provide solid administrative support to the GM/Executive Office and handle meeting scheduling, coordination, documentation and follow up.
• Execute comprehensive general clerical and office management duties including mail, filing, document management.
• Preparing and processing purchase orders, expense reports and facilitating GM approvals on behalf of other departments.
• Exceptional e-mail management skills including organizing, archiving, retrieval and responses for own in-box and GM/Executive Office.
• Liaison with Four Seasons Area Executive Leadership Team, Regional General Managers and Administrators as required.
• Facilitate guest reservations made via the Executive Office.
• Liaison with VIP guests of Four Seasons, overseeing room allocations, amenities, welcome cards and correspondence.
• Coordinate executive level communication with guests, owners and internal stakeholders, relating to feedback and guest experience surveys.
• Coordinate periodic meetings and communications with hotel ownership and Four Seasons.

Key Attributes

• Minimum 3+ years' experience in an Executive Assistant or administrative/secretarial role.
• Hotel experience is an advantage but not essential.
• Impeccable integrity to ensure maximum confidentiality and discretion.
• Exemplary business communication skills with fluency in verbal and written English.
• Ability to multitask, prioritize and handle conflicting demands.
• Exceptional in organizing own work and RVP/GM daily and weekly while acting as gatekeeper for the Executive Office.
• Highly flexible with ability to adapt to a dynamic luxury service-oriented place of business.
• Solid under pressure, professional and able to maintain composure in handling complaints.
• Strong attention-to-detail with a focus on delivering quality while meeting deadlines at all times.
• People oriented with appropriate sense of humor, charm and outstanding personal presentation.
• Solid knowledge of all Microsoft applications with emphasis on word processing, Excel and Outlook email. Knowledge of Opera helpful.
• US Work Authorization is strongly preferred. Management candidates currently within Four Seasons may qualify for a work permit.

To thrive in this role, the ideal candidate will be able to meet the above, assimilate into our culture, be guest-centric, have a solid background in executive level administration, a strong work ethic and a talent for multi-tasking.

Key Benefits

• Ability to experience our hotels as a guest through the complimentary room program
• 401(k) Retirement Matching Plan
• Highly competitive salaries and incentives
• Educational assistance programs and access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for all employees
• Giving back to the community through special events by participating to be a mentor at a school, collecting food for and working with our local food bank, book and backpack drives for students, community garden events, raising money for schools in need etc.
• Medical, Dental, Vision
• Complimentary Employee Meals
• Paid New Parent Leave
• Team of friendly, warm, professional and very upbeat employees.
• Discount and pretax deductions for public transportation through Marta and discounted parking
• and much more

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -