Customer Support Specialist

Job Description

Job Description

Customer Support Specialist

Swedesboro, NJ

Full-Time | Monday–Friday | 8:00 AM – 5:00 PM

Our client is seeking a detail-oriented Customer Support Specialist to join their team in Swedesboro, NJ. This position supports customers and internal departments by managing spare parts orders, quotations, invoicing, and administrative functions in a manufacturing environment. This is a great opportunity for someone with strong customer service, order processing, and administrative experience who enjoys working in a fast-paced office setting.

• Answer customer inquiries regarding spare parts and product support
• Prepare and deliver spare parts quotations
• Process customer orders and coordinate purchases with suppliers
• Monitor order status and delivery timelines, providing updates as needed
• Generate customer invoices and maintain accurate order records
• Locate spare parts using electrical and mechanical drawings
• Track warranty parts shipped to customers and returned items
• Review engineer service and trip reports for parts requirements
• Verify spare parts pricing and compare supplier quotes with internal pricing systems
• Provide administrative support to Purchasing and After-Sales teams
• Maintain organized documentation and records

• Customer service experience in an office, manufacturing, or distribution environment
• Experience with invoicing, order processing, and quotations
• Strong attention to detail and organizational skills
• Comfortable working with multiple systems and managing competing priorities
• Ability to communicate professionally with customers, suppliers, and internal teams
• Experience reviewing technical drawings or mechanical/electrical documentation is a plus

• Customer Service
• Invoicing
• Order Processing
• Quoting

• Manufacturing office setting
• Not a call center environment
• Collaborative team atmosphere
• Monday–Friday schedule, 8:00 AM – 5:00 PM

If you're looking for a stable opportunity that combines customer support, order management, and administrative responsibilities, we'd love to hear from you!

This is a Contract to Hire position based out of Swedesboro, NJ.

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Swedesboro,NJ.

This position is anticipated to close on Aug 4, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.