Bilingual (English-Bengali) Patient Care Coordinator - Full-Time

At HouseCalls Home Care, we believe every caregiver deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart.

We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team. We provide high-quality, in-home care services that support seniors and individuals with healthcare needs in the comfort and safety of their homes. Position Overview We are looking for a professional, organized, and caring individual who is passionate about improving patient outcomes and supporting families in need of quality home care services. Compensation & Benefits Competitive pay: $24/hour (based on experience) Health, Dental, and Vision Insurance Life and Disability Insurance Paid Time Off (PTO) 401(k) Retirement Plan Parking Spot Provided Career growth opportunities Additional employee benefits available Key Responsibilities Communicate with patients and families to assess care needs and provide ongoing support Develop, coordinate, and manage individualized patient care plans Schedule and coordinate appointments and services with healthcare providers Educate patients and families on medications, conditions, and care instructions Monitor patient progress and maintain accurate documentation Collaborate with nurses, aides, and healthcare professionals to ensure quality care delivery Maintain professionalism, empathy, and excellent customer service at all times Qualifications Minimum 3 years of experience in care coordination, healthcare administration, or clinical practice Bilingual in English and Bengali required Strong communication, organizational, and multitasking skills Proficiency in Microsoft Office and general computer systems Ability to work in a fast-paced healthcare environment Compassionate, dependable, and patient-focused mindset If you are passionate about helping others and want to grow with a supportive and mission-driven healthcare team, we encourage you to apply today.