Patient Account Representative

Patient Accounts Representative

The position will work directly under the supervision of the Administrator and is a liaison between the home and the executive office. Responsibilities include communicating and working cooperatively with fiscal intermediaries, private insurance companies, auditors and other facility and executive office staff. Coordinates Medicare/Medicaid process for residents, verifies Medicare days available with the intermediary, works with admissions/social services/nursing to complete information needed for admissions/discharges. Also maintains accurate census records to include changes in payer sources, room changes, bed changes, discharges and transfers, leave of absence and hospital bed hold agreements. Oversees and maintains the resident trust account and cash receipt log of daily deposits. Verifies ancillary invoices for respiratory therapy, DME, and pharmacy.

Successful candidates should possess five or more years' experience as a Patient Account Representative or Business Office Manager in LTC. Candidate must also be proficient on the computer.

High School Diploma

Competitive wages based on years of experience (all)

State of Tennessee Consolidated Retirement System – 100% Employer funded, full-time employees vest after 5 years of service (full-time employees)

State of Tennessee medical, dental and vision

Life insurance, cancer and accident, disability and long-term care insurance available

Paid time off (vacation)

Extended disability benefits (sick leave)

Bereavement leave (all employees in leave accruing positions)

Paid holidays (Tier two employees)

Double pay for select holidays worked (Tier one employees)

Flexible spending accounts for child care and medical expenses

Deferred compensation (401(k) and 457)