Transformation Consultant

Role introduction

As an Advisory Transformation Consultant you can expect to...

• Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization.
• Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes.
• Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers.
• Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness.
• Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum.
• Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities.
• Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations.
• Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities.
• Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies.
• Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities.
• Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs.
• Contribute to the growth of HSO's Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level.

You're great at...

• Translating organizational strategy into actionable transformation roadmaps tied to measurable business value.
• Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum.
• Designing future-state business processes that are both strategic and operationally practical.
• Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement.
• Connecting people, process, and technology decisions to tangible business outcomes.
• Influencing stakeholders and driving progress in complex environments without direct authority.
• Operating effectively between executive-level advisory conversations and hands-on delivery support.
• Communicating complex concepts clearly to executive, business, and project stakeholders.
• Solving complex business challenges with a collaborative and outcomes-focused approach.

Sound interesting? If so, you'll have...

• Bachelor's degree in Business, Management, Organizational Development, or a related field.
• 3+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline.
• Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred.
• Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks.
• Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping.
• Excellent workshop facilitation, stakeholder management, and executive communication skills.
• Experience working across multiple engagements and navigating complex or ambiguous business environments.
• Experience within a Microsoft partner consulting environment.
• Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim.
• Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements.

The Perks

We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you'll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.