General Manager

General ManagerLegacy Service Partners (LSP) is hiring a General Manager to lead one of our flagship brands HL Bowman in Braintree, MA. In this role, you'll oversee daily operations, drive growth, develop high-performing teams, and deliver exceptional service to customers. This is an opportunity to make a real impact while building the next chapter of a trusted local business.Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics Performance pay directly tied to results – You deliver for us, we deliver for you Benefits you will use – Full medical, dental, and vision packages including fully employer paid options Secure your financial future – 401(k) with company match We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of an institutional investorKey Responsibilities:Develop and implement operational execution plans to drive business growth, expand market share, and achieve financial objectivesOwnership of the local P&L and managing overall financial performance of the brandOversee and drive operational efficiency for all operational functions, including sales, service delivery, dispatch and call center, installation, marketing, and warehousingProperly manage labor capacity and margins through effective scheduling, overtime trends, and assigning the right technicians to the right callsWork closely with platform level resources to improve marketing efficiency, labor capacity, warehousing, fleet, and vendor managementFoster a culture of continuous improvement by leading and developing high performance teams and improving effectiveness throughout the organizationIdentify talent needs, participate in the recruitment and selection process, and support the professional development of employeesChampion a customer-centric approach throughout the organization, ensuring exceptional service delivery and customer satisfactionEnsure compliance with all relevant regulations, industry standards, and safety protocolsQualifications:5 + years of proven experience in an operational leadership role, preferably within the home service industry or a related fieldKnowledge of the home service industry and related regulatory requirementsProven ability to manage a robust P&L, lead operational teams, and identify areas of improvement both financially and operationallyExceptional leadership and team-building skills, with the ability to motivate and inspire othersStrong financial management skills, including budgeting and financial analysisDemonstrated ability to make sound decisions under pressure and navigate complex situationsProficiency in using technology and software systems to drive operational efficienciesAbout Us: Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states—and we're growing fast. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. Legacy Service Partners is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.