Director, 24/7 CX & AI-Driven Operations
Ramp
Ramp is seeking a Director to helm its omni-channel customer experience, leading Phone, Email, and Chat operations in a 24/7 environment. You’ll ensure coverage, set senior-level priorities, and drive outcomes across quality, speed, and satisfaction. Close collaboration with CXOps, AI, Product, and engineering teams will shape workflows and AI-powered processes that scale with Ramp’s growth. You will develop managers, define operating routines, translate strategy into actionable plans, and #J-18808-Ljbffr Ramp
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Director, 24/7 CX & AI-Driven Operations in San Francisco, CA vacancy
- Mercor is partnering with a leading AI research lab to advance AI-driven healthcare revenue cycle solutions. We seek seasoned Patient Access leaders... ...EHR systems. This is a fully remote opportunity with impact on frontline healthcare operations. #J-18808-Ljbffr MercorOperationsRemote job
$176.04k - $207.1k
...EAA) Business Unit Delivery team builds and operates the internal platforms that help Coinbase scale. Within EAA, the Compliance CX Agent Experience team owns Agent Cockpit, the... ...technical PRDs. Utilizes generative AI responsibly, maintaining human oversight to...OperationsLocal area- Obsidian is seeking experienced Patient Access leaders in San Francisco to enhance AI systems for healthcare workflows. You will lead critical operations like pre-registration, scheduling, and train teams to improve registration processes. The ideal candidate has over...OperationsRemote job
- Salesforce seeks a Director for GIC Operations Excellence to build and lead a new high-impact team driving modernization of incentive compensation operations. You will shape strategy, spark AI-enabled improvements, and partner across Sales, Finance, HR, and Technology to...Operations
- Resolve AI is seeking a highly analytical, hands-on Director of Revenue Operations to design and scale Resolve AI’s go-to-market engine in San Francisco. You will partner across Sales, Marketing, Customer Success, Finance, and leadership to turn growth strategy into an...Operations
- Roo is seeking a high-impact Director of Revenue Operations to build Roo's inaugural Rev Ops function and partner with Sales, Marketing and Customer Support to drive efficiency and predictability. The role blends strategy and hands-on execution, owning the operating model...OperationsRemote job
$148.84k - $175.1k
Coinbase is seeking a Technical Program Manager focused on improving knowledge systems within customer support operations. You'll work cross-functionally to bring programs from concept to execution, ensuring efficient workflows and customer satisfaction. Applicants should...Operations- Osmind is hiring a Director, People Operations to own day-to-day People Operations, report to the co-founder/CEO, and manage our in-house Recruiter... ...the CEO to guide growth, design upskilling programs around AI adoption, and drive culture while maintaining efficient HR...Operations
- Walmart seeks a Staff Product Manager to define and execute the multi-quarter product vision for AI-driven solutions that empower delivery operations. You will lead end-to-end lifecycle management, coordinating cross-functional teams from discovery through scaling to deliver...Operations
$195.42k - $370.53k
...thrive in a collaborative, team-driven culture. At KPMG, our people... ...Advisory.KPMG is currently seeking a Director, Private Equity IT M&A -Due... ...add-onacquisitions; utilize AI-powered tools to accelerate... ...modernization, cost take-out, operating modelredesign, and the implementation...OperationsH1bLocal area- Outset is redefining research with AI-powered user interviews, serving global brands and enterprise customers. The role owns end-to... ...playbooks for cross-functional teams. A strong background in research operations and vendor management is essential, with startup #J-18808-...Operations
$204.44k - $324.99k
...thrive in a collaborative, team-driven culture. At KPMG, our people... ...KPMG is currently seeking a Director in Technology for our Consulting... ...templates and grounded AI experiences using Salesforce data... ...trustworthiness, and safeguard business operations and company reputation....OperationsH1bLocal area$150k - $200k
...intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens... ...this role requires strong business acumen, data-driven decision making, operational rigor, and the...OperationsTemporary work$150k
Join our Frontier AI & Robotics team to lead the hardware integration of next-generation... ...priorities. - Manage prototyping lab operations — oversee machine shop capabilities and quality... ..., hardware health diagnostics, and data-driven analysis of robotic system behavior...OperationsLocal area$195.42k - $370.53k
...thrive in a collaborative, team-driven culture. At KPMG, our people... ...KPMG is currently seeking a Director Insurance IT M&A - Due Diligence... ...,entanglement identification, operating model definitions, synergies,... ...technologylandscapes; implement AI-powered tools for predictive...OperationsH1bLocal areaKPMG
San Francisco, CA3 days ago$224k - $280k
...with Datadog.Technical Solutions Operations (TSO) exists to make that... ...that scales.We're looking for a Director of Technical Program Management... ...disparate teams. Deploy AI to create operational leverage... ...standardOutcome-oriented and metric-driven — you define success before...OperationsWork at officeShift work- Resolve AI in San Francisco is seeking a Director of Revenue Operations to design and scale a data-driven, AI-native GTM engine. You will partner with Sales, Marketing, Customer Success, Finance, and leadership to implement systems, data models, incentives, and insights...Operations
- Amgen seeks a Director of External Research & Development - Technology Innovation Business... ...search, evaluation, and transactions for AI-enabled technologies across biotech and tech... ...Oaks, CA, partners with R&D, Commercial, Operations, Legal, and Strategy to accelerate...Operations
$104.9k - $199.07k
...company purpose is to empower easy, data-driven decision-making on important healthcare questions... ...robust, scalable healthcare analytics and AI products. This role will help shape the... ...and engineering teams to build, ship, and operate MedInsight solutions more efficiently,...OperationsFull timeWork experience placementRemote workFlexible hours- ...strategic emphasis, a solutions-driven approach and significant, real... ...OVERVIEW: As the Sr. Director/Vice President, Artificial Intelligence... ...enterprise-wide adoption of AI capabilities that support... ...will partner with Technology, Operations, Product, and executive leadership...OperationsWork at officeRemote workFlexible hours
Syner-G
San Francisco, CA5 days ago - ...’re looking for someone to oversee internal AI use for non-coding. In this role, you’ll partner with our go-to-market, operations, and technical teams to build and deploy AI... ...mission, we seek to build a diverse team of driven individuals who care deeply about making the...OperationsWork experience placementLocal area
$190k
Description MongoDB is seeking a Senior Director to provide global program... ...across our PoD Program — the operating model supporting our most... ...global program management for our AI, Digital Native, and... ...methodologies to ensure targets are data-driven, equitable, and aligned to...OperationsLocal areaWorldwideFlexible hours$192k - $240.1k
Position Summary The Director, R&D AI, Insights & Analytics will lead the strategy and execution... ...decision-making, and scalable AI-driven innovation. Partnering closely with R&... ...development to support R&D transformation and operating model improvements Collaborate across...OperationsFor contractorsWork at officeLocal areaRemote workNight shift$144k - $241k
Position Summary CCaaS x AI Manager, Technical TransformationOur Deloitte Sales... ...a team of strategists, data scientists, operators, creatives, designers, engineers, and architects... ...cloud-native architectures, APIs, event-driven solutions, data flows, enterprise...OperationsLocal area$190k - $270k
...and you’re motivated by our mission and operating principles. You move fast with good judgment... ...you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster... ...models into existing flows.Leverage AI-driven technologies and data-driven insights to...OperationsTemporary workLocal areaWorldwide- ...serverless compute network in the age of AI. In this pivotal role, you will lead the... ...hypervisors, containers, Kubernetes, cloud operations, and cloud security.Deep understanding of... ...and problem-solving skills, with a data-driven approach to decision-making.What We OfferCompetitive...OperationsRemote workFlexible hours
BLESS USA Inc
San Francisco, CA1 day ago - ...Real-world data is the competitive edge in AI. HumanSignal is a human data partner... ...practitioners worldwide. We specialize in the operationally complex: real-world data collection,... ...automation opportunities and build AI-driven workflows to reduce operational overhead...OperationsWorldwide
HumanSignal
San Francisco, CA3 days ago - ...who build the rigs and pipelines, and the operators who capture it in the real world. This is... ...from unusable to training-ready. A data-driven mindset. You measure what you run and improve... ...meetings, this is the place. A Note on AI You don't need deep AI expertise for...OperationsHourly pay
Menlo
San Francisco, CA5 days ago - ...leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific.... ...background to join our team. If you're driven and curious, there's a path for you. We... ...Francisco Bay Area Reports directly to Director of Solution Architecture & Delivery...OperationsPermanent employmentFull time
Firmus Technologies
San Francisco, CA4 days ago - ...spanning three workstreams: Data Delivery, AI/ML Insights, and Cross Workstream. TPMs... ...experience — familiarity with infrastructure operations, platform provisioning, and IT operations... ...working in a managed services or MSP-driven delivery model The role will work across...Operations
ICONMA
San Francisco, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, 24/7 CX & AI-Driven Operations. Be the first to apply!
Related searches
- ai director San Francisco, CA
- director it pmo San Francisco, CA
- director of demand generation San Francisco, CA
- residence director San Francisco, CA
- academic director San Francisco, CA
- director of scheduling San Francisco, CA
- industrial director San Francisco, CA
- director of information management San Francisco, CA
- director estimating San Francisco, CA
- director total rewards San Francisco, CA