Joe Theismann's Restaurant Assistant General Manager
Alexandria Restaurant Partners
Purpose
The Assistant General Manager (AGM) oversees the daily operations of the restaurant. Their purpose is to ensure smooth service, maintain high standards, drive hospitality, support staff development, and help create an extraordinary guest experience.
People & Leadership
- With the GM, manage the hiring, supervision, and development of hourly staff. Assist with employee counseling and corrective action as necessary.
- Teach and coach hourly staff on maintaining ARP's service, food, and beverage standards.
- Foster growth and internal mobility.
- Foster a culture of celebration and appreciation.
- Lead the focus on training at all levels to ensure we are achieving everyday high standards in the restaurants.
Operations
- Execute ARP’s operations vision and core principles.
- Set and enhance operational standards and processes.
- Manages day-to-day fires related to facility, people, and equipment.
- Ensure elevated food and beverage quality and consistency.
Qualifications:
- Minimum 2 to 3 years in full-service, high-volume restaurants or hospitality businesses.
- Results and detail-oriented.
- High-level organizational skills with multi-task capabilities.
- Clear and calm communication style with the ability to tell a persuasive story and convey information in a digestible format.
- Management style is personable and approachable.
- Ability to manage and resolve conflicts and difficult situations effectively.
- Adaptable, able to change priorities and manage workloads with minimal direction.
- Flexibility to assume the roles of individual contributor, team player, and leader simultaneously.
- Upholds a proactive approach that anticipates future needs.
- Expert-level follow-through skills.
- Communicates effectively.
How We Will Reward You
People are the CORE of our company. That’s why our benefits include:
- Monthly EBITDA-based bonus.
- 401K with employer contribution.
- Medical, vision, dental, and life insurance.
- Opportunity for personal and professional growth.
- Paid time off and sick days.
- Complimentary dining privileges.
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