Maintenance Technician

Maintenance Technician

This position keeps the box plant running by reducing unplanned downtime, improving equipment reliability, and supporting production throughput. The role ensures maintenance work is completed safely, on time, and done right the first time, while helping prevent repeat failures and maintaining quality standards across all equipment.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At ND Paper, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

ND Packaging is an integrated box plant that is a wholly owned subsidiary of ND Paper. ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.

Key Responsibilities & Expected Results:

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Performs all tasks safely and follows all safety procedures without fail.
• Follow all safety and company policies and procedures including maintaining good housekeeping, reporting any issues, accidents or incidents immediately; must complete online safety training each month as assigned.
• Understand, execute flawless and abide by all safety policies, practices and procedures.
• Comprehension of equipment technical documents, including but not limited to construction drawings, shop drawings, blueprints, plans, schematics and specifications.
• Troubleshoot and repair programmable logic controllers (PLCs), A/C and D/C drives and the corresponding control systems.
• Ability to use maintenance software programs.
• Perform regular maintenance such as lubrication, cleaning and preventative tasks.
• Perform buildings and grounds maintenance, such as fire systems, HVAC, emergency light, etc.
• Perform and assist in project work.
• Train other team members to be capable of troubleshooting issues with equipment.
• Able to move materials, equipment and parts using various equipment (forklifts, hand carts, winches, hoists, scissor lifts, etc.)
• Capable of identifying an issue's root cause(s) and then collaborates with the team to ensure issues are resolved in a timely and cost-effective manner.
• Identify, order and communicate equipment, supplies and parts requirements.
• Ensure equipment is maintained in order to operate at OEM speeds and optimal uptime.
• Thoroughly completes all documentation and paperwork.
• Consistent adherence to company policies and procedures, including safety, housekeeping, good manufacturing practices.
• Maintain and repair a variety of machines and systems used in the production of corrugated paper boxes.
• Maintain a clean and organized work center that meets company 5S standards.
• Monitor, evaluate and adjust plant equipment and instrumentation.
• Record maintenance, problems, and repairs in log system.
• Assist in the set-up and tear down of production lines.
• Participate in collections system maintenance, repairs, and installation
• Perform other duties as assigned by management.

Key Performance Indicators (KPI's)

• Work Order Completion Rate – % of assigned work orders completed on time (Target: 90–95%)
• Mean Time to Repair (MTTR) – Average time to fix equipment after a breakdown (Target: trending down)
• PM Completion Rate – % of preventive maintenance completed on schedule (Target: 95–100%)

Qualifications and Skills

Education and Experience

• High School Diploma or GED
• At least 3 years box plant experience
• Corrugator/Converting experience a plus
• Bilingual in Mandarin or Spanish is a plus

Technical Skills

• Mechanical & Electrical Repair Skills – Bearings, belts, gearboxes, motors, sensors, and basic controls
• Troubleshooting & Diagnostics – Ability to read prints, isolate faults, and identify root cause quickly
• Tools & Equipment Use – Proficient with hand tools, precision tools, meters, and maintenance systems (CMMS)

Core Competencies (Results based)

• Troubleshooting & Problem Solving – Quickly diagnose mechanical, electrical, and process issues and implement effective, lasting fixes
• Preventive Maintenance Discipline – Executes PMs correctly, identifies early failure signs, and helps prevent unplanned downtime
• Safety & Reliability Mindset – Works safely, follows LOTO/procedures, and focuses on long-term equipment reliability over quick fixes

Success Profile (What great looks like)

• Equipment stays running with minimal unplanned downtime —you're preventing problems, not just reacting
• Work orders and PMs are completed on time , done right the first time, with clear documentation
• Breakdowns are fixed quickly and don't come back —your repairs actually stick
• You're trusted by operators and supervisors because when something goes down, you handle it
• Work area, tools, and parts are organized and controlled, no scrambling or guessing
• You follow safe practices every time —no shortcuts, no incidents

Working Conditions

Onsite in a plant site.

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper's continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
• Paid holidays, personal days, and vacation days to support work-life balance.
• A 401K retirement plan with a company match and annual fixed contribution
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Discover more about our benefits and how we support our team by visiting 2026