Management Analyst

Under the direction and supervision of the Quality Manager, provides analytical support for performance improvement activities in the Emergency Medical Services (EMS) Division of the Fire and Rescue Department. Collects and analyzes data linked to clinical outcomes related to cardiac arrest management and other clinical presentations. Collaborates on the development and compilation of scorecard feedback on key performance metrics. Develops strategies and assist with delivery of educational content to improve departmental performance on scorecard metrics. Serves as back up to HIPAA Privacy Officer. Attend all department and county mandated personnel training. The assigned functional areas are Emergency Medical Services, HIPAA, Performance Improvement, Analytics, and/or Training/Educational Content. (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.) RESPONSIBILITIES Conducts professional-level work in functions or activities, such as financial, budgetary, procurement, contract administration, human resources, training, information technology, and similar functions; Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes; Performs designated segments of projects or programs with well-defined objectives, including activities such as data collection, synthesis of data gathered to support analysis, and documentation of findings and recommendations; Performs data collection activities in support of existing studies, projects or programs, including conducting research; participating in interviews; administering customer, organizational or employee surveys; assisting in the facilitation of focus groups; Participating in work group collaboration; and mapping or charting of workflow processes; Assists with measuring and analyzing indicators of performance, quality, quantity, and efficiency of services; Compiles and provides business information to management; Formats data sets and performs qualitative and descriptive statistical analysis to aggregate and assimilate data for displaying potential patterns and trends; Assists in implementing business improvements, such as changes to policies, work practices, processes and procedures; Contributes to position papers, evaluation reports, and presentations. CORE COMPETENCIES Basic knowledge of mission, goals and objectives of the organizational unit, program, or activities to which incumbent is assigned; Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services; Knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g., personnel, budgeting and financial management, contract administration, and management); Ability to identify possible solutions for solving business problems; Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations; Ability to aggregate and assimilate data to identify major patterns, trends, and themes regarding organizational and program effectiveness and efficiency; Ability to communicate effectively orally and in writing; Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze, and present data; Ability to train, lead, and/or supervise paraprofessional staff. MINIMUM QUALIFICATIONS (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to"). Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area. BRIDGE CLASS EMPLOYMENT STANDARDS Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However, persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities. PREFERRED QUALIFICATIONS Three or more years' experience as an Advanced Life Support provider in a health care setting or fire-based EMS agency. Experience in performance measurement and quality improvement activities. Experience in data reporting and performing qualitative and quantitative analysis; ideally in fire department or EMS system. Strong oral and written communication skills. Experience in working with electronic health records. NECESSARY SPECIAL REQUIREMENTS The appointee to this position will be required to complete a criminal background check, and sanctions screening to the satisfaction of the employer. PHYSICAL REQUIREMENTS Duties are generally sedentary, performed in a normal office environment. All duties may be performed with or without reasonable accommodations. SELECTION PROCEDURE Panel interview; may include exercise. Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others). We encourage candidates who are bilingual in English and another language to apply for this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY View phone number on click.appcast.io. 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