PMO/Implementation Lead, Assistant Vice President

Who we are looking forThe PMO Lead is the single point of accountability for program governance. This role is the governance authority of the program — owning the framework, cadence, standards, and quality gates that underpin effective delivery.This is not a coordination or administrative PMO role, and it must not be combined with workstream delivery responsibilities. The PMO Lead operates independently of delivery to provide objective oversight, credible challenge, and accurate representation of program health to senior stakeholders and governance forums.The role requires the confidence and capability to challenge senior stakeholders — including workstream leads, capability teams, and client contacts — and the domain expertise to identify when reported status does not reflect underlying delivery reality.Why this role is important to usPMO Domain CoverageThe PMO Lead has end‑to‑end accountability across the following PMO domains:1. Program Planning & Performance InsightOwns the integrated program plan and performance management approachMaintains heat maps and management information (MI)Translates JIRA data into clear, decision‑focused reporting tailored to different governance audiences2. Governance Reporting & Board MaterialsStructures, writes, and quality‑assures all program governance packsOwns narrative clarity, accuracy, and decision‑readiness of materialsEnsures content presented to governance forums clearly reflects program reality, risks, and trade‑offs3. Risk, Issues & EscalationOwns the RAID framework and scoring methodologyMaintains program‑level risks and issues across all workstreamsProduces concise RAID summaries for governance forumsEnsures timely, evidence‑based escalation of material risks and issues4. Client‑Facing ReportingProduces client MI and performance reporting packsEnsures consistency between internal and external narrativesProtects credibility by ensuring transparency and factual accuracy5. Key Deliverables & MilestonesTracks program‑level deliverables and critical milestonesProduces consolidated weekly MI across all workstreamsIdentifies delivery slippage early and drives escalation where requiredWhat you will be responsible forOwn and continuously evolve the program governance frameworkEnforce governance cadence, including meeting rhythm, pack production timelines, and action follow‑throughStructure standard processes and frameworks for PMO teams to leverage with their clientsChair cross‑workstream governance and coordination forums and resolve blockers that cannot be addressed at workstream levelReview and challenge all governance content prior to Program Director approval, including:RAG statusesRAID entriesMilestone and deliverable statusDraft, own, and present escalation papers to the Program Board and Steering CommitteeActively challenge workstream leads, test leads, and client counterparts when reported status is inconsistent with delivery evidenceOwn the go‑live readiness assessment and present formal readiness recommendations to the BoardMaintain a single, authoritative source of truth for program status, risks, issues, decisions, and dependenciesLead, manage, and develop the PMO team, including:Senior PMO AnalystPMO AnalystPMO CoordinatorEducation & Preferred QualificationsProven experience leading PMO functions on complex, multi‑year technology or transformation programsStrong asset servicing or financial services domain knowledge, with understanding of front‑to‑back operating modelsExtensive experience operating at senior governance levels, including Program Boards and Steering CommitteesHigh‑impact communicator with the confidence to professionally challenge senior stakeholders and delivery leadsDeep understanding of program governance, risk management, and escalation frameworksDemonstrated experience building, leading, and developing high‑performing PMO teamsStrong proficiency in JIRA and Confluence — able to maintain trackers, dashboards, and data quality, not just consume outputsSound delivery judgment and the ability to identify when reported program status does not reflect underlying delivery reality — and the confidence to actSalary Range:$80,000 - $140,000 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr STATE STREET CORPORATION