Shift Supervisor

DESCRIPTION

Join Our Team as a Tim Hortons Supervisor!

Sign-on Bonus Available for candidates with the prior Tim Hortons experience! (Some restrictions apply-ask for details.)

Are you a motivational leader who thrives in a fast-paced environment? At Tim Hortons , we're looking for passionate individuals to guide and inspire our team while ensuring top-tier guest service and smooth daily operations.

Your Role as a Supervisor:

• Lead and motivate Team Members to deliver exceptional guest experiences.
• Promote a positive, inclusive work environment and build strong team relationships.
• Train and develop Team Members to maintain high standards of service, quality, and cleanliness.
• Support the General Manager in running a fast-paced, successful restaurant.

Key Responsibilities:

• Manage labor costs through effective floor management . • Control food & paper costs using order guides . • Ensure flawless execution of product launches & promotions. • Resolve guest concerns & support the team in issue prevention . • Recruit & train new Team Members. • Uphold Health & Safety policies , coaching & disciplining as needed. • Plan, organize & oversee daily restaurant operations .

Why Work for Us?

• Competitive salary • Health & dental benefits • Comprehensive training • Incentives & recognition programs including profit sharing after one year of employment• Advancement opportunities • Community involvement

Physical Demands:

• Standing & walking for extended periods .
• Lifting/carrying up to 20 kg (45 lbs) as needed.
• Assisting with large deliveries up to twice a week.
• Transitioning between cold (freezer) & hot (oven) environments .
• Thriving under fast-paced, high-pressure conditions .

Availability:

Must be flexible , with varying weekly shifts to support business needs. Monthly schedules may include afternoon & weekend shifts .

At Tim Hortons , we celebrate diversity and welcome applications from all individuals . Accommodations are available upon request throughout the selection process.

Ready to take the next step in your leadership journey? Apply today!

REQUIREMENTS

• Education - Secondary (high) school graduation
• Experience - Minimum 3-year experience in the quick-service restaurant industry
• Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
• Excellent written and verbal communication
• Strong leadership and interpersonal skills
• Customer service mindset
• Servsafe Required.

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.