DIrector Of Operations

Director Of OperationsA respected restaurant group is seeking a seasoned operations leader to oversee multiple locations. This is a pivotal opportunity to drive operational excellence, profitability, and guest satisfaction while shaping the growth and leadership culture of the organization.Director Of Operations Benefits & CompensationCompetitive salary based on experiencePerformance-based bonus opportunityPaid time off and paid holidaysMedical, dental, and vision insurance401(k) and/or retirement benefitsManagement development and career advancement opportunitiesAdditional benefits may be available based on the franchise organizationDirector Of Operations Requirements & QualificationsMinimum 4–5+ years of proven McDonald's multi-unit leadership experienceSignificant tenure operating within the McDonald's system at an organizational scaleDemonstrated success managing multiple restaurants and sizable leadership teamsStrong command of P&L performance, labor management, food cost control, staffing, guest experience, and company standardsDeep understanding of McDonald's systems, corporate expectations, and operating standardsExceptional relationship-building skills across all levels, including leadership, ownership, and partnersHigh personal accountability and strong sense of ownership for performance resultsExcellent judgment and decision-making in complex people and operational mattersComplete transparency with ownership, providing clear context and actionable recommendationsAbility to operate independently and solve challenges proactivelyTrack record of developing managers, multi-unit leaders, and future organizational talentDirector Of Operations Preferred Background & SkillsHamburger University certification preferredPrevious experience at the General Manager, Area Supervisor, or Director level within the McDonald's systemDirector Of Operations Day-to-Day ResponsibilitiesProvide leadership and direction to Restaurant General Managers across multiple locationsAnalyze P&L statements, sales trends, and key financial metrics to drive profitable performanceDevelop and execute business plans to achieve operational and financial goalsCoach and mentor managers, building a pipeline of future leadersEnsure strict adherence to food safety, cleanliness, service, and operational standardsConduct regular site visits, operational reviews, and performance evaluationsPartner with ownership on strategic planning, budgeting, and forecastingSupport recruiting, retention, and talent development initiativesPromote a positive culture focused on guest satisfaction and team engagement