Operations Program Coordinator

Job Description

Job Description

Do you want to work for a company where your co-workers are co-owners? We are 100% employee owned! At The Bernard Group, we work to wow. As a visual merchandising company leading the retail industry in design and production, we come together as a team to win big for some of the most successful brands in the world. Since we’re an employee-owned company, we don’t just list our values, we live them, providing the highest-quality products and services day in and day out. And we do it all with sustainable materials carefully sourced from eco-friendly partners that support social change and community involvement.

We are looking for an Operations Program Coordinator to join our team. You’ll be part of a talented group that collaborates to deliver world-class products to our customers. In this role, you will support end-to-end program and project execution and distribution center operations for all clients. You will coordinate across program/project management, fulfillment, inventory, and production teams to ensure accurate data, timely execution, and a high-quality customer experience.

Shifts available: Monday through Friday 8:00 am - 4:30 pm

A variety of these traits will help land you this job if you have:

• an associate degree in marketing, business, communications, or a related field (or equivalent experience)
• a minimum of 1 year of experience in program/project coordination, fulfillment, logistics, or a related field
• experience working directly with internal and external customers
• experience in printing, retail, fulfillment, or distribution environments (a major plus!)
• experience with warehouse management systems (wms)

On top of that you must:

• possess a thorough and organized approach to your work and pay close attention to details on every project
• have strong technical skills, being proficient in or ready to learn gmail, google docs, excel, tbg systems, and various software and hardware
• be self-motivated, a fast learner, and show initiative to seek out customer and corporate needs
• complete projects accurately within deadlines, while meeting company and customer quality standards
• apply effective time management and self-management skills to coordinate multiple programs in a fast-paced environment
• understand and maintain the confidential nature of the company, employee, and customer information
• be able to quickly adapt to shifting priorities, deadlines, and a fast-paced distribution environment
• be flexible to change and possess a customer-focused mindset

In this position you'll:

• coordinate client programs and projects, including execution, fulfillment, and inventory support
• assist the operations program managers by acting as the secondary point of contact for internal and external clients to ensure a positive customer experience
• collaborate with program/project managers and stakeholders to support goals, timelines, and deliverables
• coordinate cross-functional teams including program/project management, fulfillment, kitting, shipping, and production
• track milestones, deliverables, and job statuses to ensure timelines and quality standards are met
• communicate updates, scope changes, risks, and issues proactively, while supporting issue resolution and escalation
• ensure accuracy and quality control of program/project data and wms entries
• assist with process improvements, including documentation and workflow streamlining
• perform miscellaneous projects and completes various tasks as requested by management

To get hired at The Bernard Group, you MUST be:

• able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
• willing to admit when you make a mistake (it happens to the best of us)
• fiercely loyal to both our customers and team
• trustworthy, reliable, and easy to get along with
• enthusiastic and eager to take on new challenges
• adaptable and willing to wear whatever hat gets the job done

TBG Overview:

• We're a 1,000-person visual merchandising company
• We are 100% employee-owned
• We offer a generous paid time off benefit that increases with tenure
• This is a full-time position in Shakopee, MN 55379 

Compensation Range: $49,400 - $54,000 annually 

*Range reflects our good-faith assessment of our hiring range for this role based on market conditions, experience level, and internal equity considerations.

Benefits Overview:

The Bernard Group offers a competitive variety of benefits designed just for you:

• Healthcare, dental, life insurance, disability
• Paid parental leave
• Retirement Savings programs: Employee Stock Ownership Plan - 100% Employee-Owned
• 401k with a company match
• Career Development Opportunities
• Flexible Work Hours
• Tuition Reimbursement
• Employee Referral Program
• Safe & Clean Manufacturing Environment

What, still want more? We have it.

• A culture of freedom, trust and a passion for excellence!
• Collaboration and teamwork
• Talented, empowered and engaged co-workers by your side
• We have fun!

The Art of Teams at TBG:

We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process. We put a great amount of energy into building individual teams in order to handle the speed and details of retail. It’s the difference between average and being a world class service provider.

If you have the talent to do this job, a passion for excellence, and are interested in joining the TBG team, please click 'Apply' to submit your application.

Thanks!

The Bernard Group, Inc.