Manager - Sales Operations

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction.

Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a  Built In Best Places to Work for six years, we are committed to our employees’ total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN – because being YOU thrives here.

Summary:

We are seeking a Sales Operations Business Partner to support our sales organization. This role serves as a strategic advisor to sales leadership, driving operational efficiency, enabling data-driven decisions, and ensuring accurate forecasting and planning. The ideal candidate has a strong analytical background, excellent communication skills, and experience working in fast-paced SaaS environments.

Responsibilities:

• Sales Forecasting & Pipeline

  • Drive forecast accuracy across sales teams
  • Evaluate pipeline health, conversion trends, and deal risks
  • Highlight gaps and provide actionable recommendations

  Revenue Planning

  • Build models for quotas, territories, and revenue forecasts
  • Run scenario analysis to guide strategic decisions
  • Identify growth and efficiency opportunities

  Reporting & Analytics

  • Create dashboards to track KPIs and performance trends
  • Turn complex data into clear, actionable insights
  • Enable leadership with data-backed recommendations

  Process & GTM Optimization

  • Streamline sales processes and implement scalable improvements
  • Partner cross-functionally to align go-to-market strategy
  • Drive operational efficiency across teams

  Executive Communication

  • Deliver forecasts, business reviews, and strategic insights
  • Influence leadership through clear, concise storytelling
  • Support alignment on priorities and performance

Qualifications:

• Experience: 5+ years in Sales Operations, Revenue Operations, or related analytical roles within SaaS.
• T echnical Skills:
  • Proficiency in CRM systems (Salesforce preferred).
  • Strong skills in data visualization tools (Tableau, Power BI) and planning platforms (Anaplan or similar).
• Core Competencies:
  • Advanced analytical and financial modeling capabilities.
  • Excellent communication and presentation skills.
  • A bility to manage multiple priorities in a fast-paced environment.
• Education: Bachelor’s degree in Business, Finance, Economics, or related field

It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. 

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