Software and AI Engineer

Description

We made history and now we work to transform the future for our customers our communities and our families. Youll see your work on the road every day helping people move freely and pursue their dreams. At Ford you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships we provide financing personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

• Ford Motor Credit Companys Pinnacle Loan Originations platform underwrites and funds a significant share of the vehicles Ford sells worldwide. It is a mission-critical multi-tier system: a mainframe core (COBOL DB2 CICS) that executes the money-path decisioning a Java/Spring services tier that orchestrates business workflows GCP Cloud Run microservices at the digital edge and Splunk-driven observability across the estate.
• We are building an AI enablement layer on top of this platform a set of production capabilities that make Pinnacle faster to operate easier to debug and more discoverable to the engineers and analysts who depend on it.

What youll do...

• Read the whole stack then change production issues across the mainframe (COBOL DB2 CICS) the Java/Spring services tier and Cloud Run microservices. Ship the fix on the money-pathandthe corresponding improvement to agent tooling and knowledge substrate in the same change set.
• Design and operate the MCP tools least-privilege per-call-audited MCP servers over DB2 Splunk and GCP. Provenance PII handling.
• Build production multi-agent workflows on Google ADK SequentialAgent and LoopAgent compositions creating and managing Agent workflows including escalation-containment patterns for Splunk DB2 GCP error triage ADR authoring and originations debugging.
• Own the knowledge graph and retrieval work the loan originations ontology (VIN dealer offer program eligibility environment topology). Implement hybrid vector graph retrieval. Every RAG-produced answer must be defensible under audit.
• Ship deterministic backend services in Java/Kotlin Spring Boot on GCP the audit envelope provenance store and human-in-the-loop review surfaces where non-determinism is unacceptable.
• Author ADRs in ADR-driven-development OKF business-logic documents skill files and Splunk saved-search catalogs. Pair with teammates on the hard debugging sessions. The write-up is part of done.
• Track mean time from agent cannot handle this to agent handles this autonomously and publish the trend monthly.
• Create evaluations and an evaluation runner for all AI tools and agents built by you and the team.
• Publish monthly the change types youve made cheaper mean time from agent doesnt know this to agent handles it autonomously.
• Automate test-case generation evaluation and grading for both brownfield and greenfield applications ensuring coverage repeatability and measurable quality improvements.

Youll have...

• Bachelors or Masters degree in Computer Science Information Systems or a related field or equivalent professional experience.
• 7 yearsbuilding and operating production-grade backend systems as a hands-on engineer.
• 5 yearsin Python and Java (Kotlin TypeScript a plus).
• Atleast 1 year of experience inshipping AI-enabled applications in production agent frameworks retrieval systems or LLM-backed services.
• Demonstrated experience with agent orchestration frameworks Google ADK LangGraph LangChain or comparable.
• Practical experience implementingMCP (Model Context Protocol)tool integrations agent communication patterns and AI observability.
• Working experience withvector search and hybrid retrieval and with knowledge graphs or GraphRAG.
• Strong backend fundamentals: Spring Boot relational databases (PostgreSQL DB2 or similar) including query and schema design REST/OpenAPI TDD modern CI/CD.
• Production experience onGoogle Cloud Platform(Vertex AI Cloud Run BigQuery) or an equivalent cloud.
• Comfort operating in complex multi-tier legacy-integrated environments where change control and auditability matter.

Even Better youll have...

• Semantic technologies ontology engineering or graph databases (Neo4j Neptune or similar).
• Experience integrating with mainframe systems (COBOL DB2 for z/OS CICS) or comparable long-lived transactional cores.
• Splunk SPL proficiency including saved-search and dashboard authoring on large indexes.
• Event-driven architectures (Pub/Sub Kafka); containerization (Docker Kubernetes).

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is a salary grade 5 and ranges from $68300-$114800. This position is a salary grade 6 and ranges from $85400-$143200. This position is a salary grade 7 and ranges from $99600-$166600. This position is a salary grade 8 and ranges from $115000-$192900.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

#LI-Remote #LI-FordCredit #LI-AW2

Required Experience:

IC