Accounts Receivable Specialist

Accounts Receivable SpecialistWe are looking for an Accounts Receivable Specialist to work out of our Indianapolis office. This is a fully on site M-F role. The ideal candidate will be responsible for contacting customers via phone, email, customer portal and other methods. This role must be able to use critical thinking to help customers work through their questions regarding billing and service. This team member will work with multiple departments within the company to facilitate communication, collaboration with CertaSite leadership, fellow Finance team members, and other support agents. This role is fast-paced and demanding with high visibility within the company. This role reports to the Accounting Manager.CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.Our Mission: To provide a meaningful impact to as many lives as possible.Our Vision: To be the most dependable and simplified life safety solution on the planet.Our Values:Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.Impactful – Our work makes a real difference in the world. We literally save lives, but that's just the beginning.Innovative – We believe there is always a better way. We don't stop until we find it.Genuine – We do what we say, and we mean it. We are authentic and dependable.Working Conditions & Physical Requirements: Overtime hours may be required at month end and as requested, controlled climate, office environment, occasional work from home options, required to sit for long periods of time, 8 or more hours per day, frequently required to use monitor, keyboard, mouse and phoneEqual Employment Opportunity/M/F/disability/protected veteran statusApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.