Customer Care Team Lead — Growth & Service Excellence
Academy Sports and Outdoors
Academy Sports + Outdoors in Dallas is seeking a Customer Care Team Lead to guide a high-performing service group. You will recruit, onboard, coach, and develop team members while driving service quality and customer satisfaction. Responsibilities include process improvements, payroll validation, timekeeping review, and performance tracking. You will partner with leadership to align on goals, escalate issues, and ensure adherence to company policies for a positive customer experience. #J-18808-Ljbffr Academy Sports and Outdoors
Vacancy posted 2 days ago
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