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Head of Customer Experience & Service Excellence

EcoShield Pest

EcoShield Pest Solutions in Chandler, AZ, is seeking a Director of Customer Experience to lead our customer service and call center strategy, shaping end-to-end experiences across channels. You will own service delivery, performance management, operational execution, and cross-functional collaboration to ensure an exceptional customer experience. The Director leads a multi-layered team of Senior Managers and Managers and partners with Marketing, Sales, and Operations to drive improvements. #J-18808-Ljbffr EcoShield Pest

Vacancy posted 2 days ago
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