Head of Customer Experience & Service Excellence
EcoShield Pest
EcoShield Pest Solutions in Chandler, AZ, is seeking a Director of Customer Experience to lead our customer service and call center strategy, shaping end-to-end experiences across channels. You will own service delivery, performance management, operational execution, and cross-functional collaboration to ensure an exceptional customer experience. The Director leads a multi-layered team of Senior Managers and Managers and partners with Marketing, Sales, and Operations to drive improvements. #J-18808-Ljbffr EcoShield Pest
- Phillip Jeffries is seeking a Senior Manager, Customer Experience to lead customer support operations and foster an environment where employees thrive and customers receive best-in-class service. You will build and coach a team, monitor KPIs, and partner with Sales and...Suggested
- Raymond West is seeking a Customer Service Care Manager to guide a team of CCMs and elevate customer experience across all products and services. You will collaborate with District Service Managers and Sales Account Managers to preemptively address customer needs and drive...Suggested
$320k - $365k
Global Head of Customer Experience & Success (Sales Team) location_on United States - Utah Semrush is... ...to run Customer Success, Professional Services and Renewals globally across three customer... ...a CS function through rapid growth. Excellent Judgment - high-quality, timely...SuggestedLocal areaRemote workFlexible hours$33 - $38 per hour
Uline, located in Kenosha, WI, seeks a Customer Service Team Lead to coach and empower representatives for fast, friendly, customer-focused... ...3+ years of customer service with 2+ years in a supervisory role. On-site position with excellent benefits. #J-18808-Ljbffr UlineSuggestedHourly pay$65k - $75k
HEAD OF CUSTOMER EXPERIENCE Full-time | Monday-Friday, 8:00 am - 4:30 pm EST | Bryan, OH (On-site, Hybrid, or Remote) | $65,000-$75,000 per year... ...coaching and training program that levels up the team. Set service standards and SOPs so quality holds steady on every shift....SuggestedFull timeRemote workMonday to FridayShift work$150k - $180k
...only veterinary telemedicine service that can diagnose, prescribe... ...medications directly to customers in most states. For less than... ...for a Director of Customer Experience to own the full member journey... ...be used in member support Excellent written and verbal communication...Local areaFlexible hours- ...including quarterly meetings and customer engagements Office Location:... ...of Customer and Customer Experience, is responsible for translating... ..., Support, and Marketing. Excellent product requirements, prioritization... .... Background in UX design, service design, human-centered design...Work at officeLocal areaRemote work
- Semrush Inc. is seeking a Global Head of Customer Experience & Success to lead post-sales functions across Direct, Channel, and Data-as-a-Service motions. You will drive onboarding, adoption, renewals, retention, and growth, reporting to the Chief Sales Officer, and guiding...Worldwide
- Moxie is building a full-scope customer support organization—AI self-service, frontline reps, and embedded experts—unified under one standard. This Senior Lead Customer Support role owns the architecture, budget, and multi-year vision, shaping a front door for all practice...Remote work
$130k - $150k
...relevant skills, training, experience, education, and, where applicable... ...and so much more!The Sr. Customer Success Manager, Health... ...expand Quest’s products and services through upselling. The Sr. Customer... ...needs and objectives. Excellent interpersonal and communication...Full timeContract workPart timeWork experience placementRemote workFlexible hours$26 - $28 per hour
...Customer Experience Supervisor Location: Williamsburg store Status: Full Time Compensation... ...consistent execution of brand service standards, and fostering meaningful customer... ...modeling strong leadership, service excellence, and teamwork. Responsibilities...Full timeSeasonal work- ...Guest Experience Specialist Guest Experience Specialists are world... ...fun, upbeat, and inviting. An excellent GES is a master of emotional... ...guests Keep the energy high Customize the experience Make sure... ...Immediately and graciously resolving service failures Requirements:...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
$201k - $342k
## Head of Client Service & Seller Experience TechnologyApplylocations: Baltimore, MDtime type: Full timeposted... ...enabling growth, productivity, and customer satisfaction. Reporting to the... ...unwavering focus on ownership, execution excellence, effective communication, and...Local areaRemote workWork from home3 days per week- ...Solutions is an innovative, full-service digital marketing company... ...our total transparency, our customers always know exactly what... ...delivering lasting value. We aim for EXCELLENCE in everything we do,... ...years of account management experience in a fast‑growing digital marketing...For contractorsWork at officeLocal areaRemote workFlexible hours
- ...software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing... ...patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an... ...Specialties and ensure that exceptional service delivery, client satisfaction, and adherence...Work at officeRemote workFlexible hours
- ...including guest reception, reservations, and telephone services, ensuring guest satisfaction. You will support the... ...and efficiency. The role requires 2+ years of supervisory experience in hospitality, strong leadership, and excellent communication skills. #J-18808-Ljbffr...
$104k - $143k
...material way, Eastman works with customers to deliver innovative... ...Product & Pricing Center of Excellence is a key part of Eastman’s updated... ...with Eastman Digital Services. The COE also builds product... ...combination of education and relevant experience. Progressive experience in B...Work at officeRemote work- ...-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging... ...(Exchange Place). Proven experience in account management, vendor... ...vendors and internal teams. Excellent negotiation skills....Work at officeFlexible hours
- JCPenney in New York—Elmhurst area is hiring a Customer Experience Supervisor I to drive profitable sales growth by coaching associates, leading customer service initiatives, and delivering checkout experience strategies. You will mentor cashiers, manage staffing for peak...
- Hartzell Engine Technologies (HET) seeks a strategic leader to head our customer service function, acting as the primary interface between inside... ...sales, and customer-facing support to ensure a seamless experience from quotation to post-sales support. This role drives...
- Jaeckle Distributors in Madison, WI is seeking an experienced Customer Service Manager to lead a small team and coordinate with Field Sales, Operations, Purchasing, and Product Management. You will act as a point of contact and escalation to resolve complex customer issues...
- ...registrations and reservations, and provide information about the hotel and local attractions. The ideal candidate has hotel experience, excellent verbal and written communication, strong organizational skills, and a courteous, guest-focused demeanor. Proficiency with...Full timeWork at officeLocal area
$16.9 per hour
...cleanliness and to provide the highest level of Customer Service and Hospitality. Our Culture Our... ...abstract and concrete variables. EXPERIENCE Minimum one (1) year of Customer Service... ...Professional, friendly manner and excellent customer service attitude and abilities...Full timeLocal areaImmediate startWeekend workAfternoon shift- Ingles Markets is seeking a Customer Service Manager to oversee front-end operations, maintain high service standards, and lead a team in a fast-paced store. The role supports store growth through training, development opportunities, and internal advancement. Join a company...
$24 - $30 per hour
General Description As the Customer Experience Supervisor I - You are accountable for driving profitable... ..., coaching associates on customer service, leading company training initiatives... ...: Takes responsibility for excellent customer experiences and reliably delivers...Hourly payWorldwideShift work- ...and vendors alike Staying informed of the latest offerings within the community to guarantee the guest experience is exceptional Ensuring excellent customer service is provided to guests throughout their stay Selecting, training, and scheduling front desk Associates Maintaining...Local areaFlexible hoursNight shiftWeekend work
- Princess Cruises seeks a Manager, Guest Port Experience to oversee turnaround guest logistics and check-in operations across worldwide... ...port authorities, and management to meet standards and deliver excellent guest experiences. Travel up to 25-50% and oversee staffing plans...Worldwide
- ...a personalized subscription service that sends complete and balanced... ...-made dog food directly to customers’ doors. Our ultimate goal is... ...delightful and personalized experiences across all aspects of pet... ...for a Director, Operational Excellence leader to join our growing team...Temporary workWork at officeLocal areaFlexible hoursWeekend work
$140k - $165k
...fully integrated and built to serve our customers across the full spectrum of their eye... ...the future. The Sr. Manager, Customer Excellence is a strategic and execution-oriented leader... ..., and enhance the customer and ECP experience. Responsibilities This role is ideal for...Temporary workWork at officeRemote workWork visa$275k - $320k
...unicorn innovators and enterprise customers. We aim to help these... ...Labs - AI Training Data & Data Services About the Role We are... ...covering Microsoft. It's an excellent opportunity for a commercial... ...re Looking For 5-8 years of experience in client partnership, enterprise...Contract work
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