Commercial Lines Account Manager

Compensation: $80,000-90,000 annually (DOE)

Work Set-Up: Hybrid (3-4 days from home MAX - once trained in)

Experience Needed:

• Active Pennsylvania Property & Casualty License

• 3-5+ years of experience managing commercial accounts; experience with alternative risk or captive products is a plus.

As a Commercial Lines Account Manager, you'll act as a trusted advisor - balancing technical expertise, operational excellence, and relationship management. You'll guide clients through coverage decisions, ensure accuracy across all policy activity, and contribute to a culture centered on service, collaboration, and continuous improvement. 

This role is for you IF:  You’re a seasoned commercial insurance professional who brings both technical knowledge and a genuine passion for client success. You thrive in a fast-paced environment, communicate with clarity, and take pride in simplifying complex coverage concepts for your clients.

Key Responsibilities:

• Serve as the primary consultant for a high-profile, complex portfolio of commercial clients.

• Partner closely with Producers to coordinate coverage placements, prepare proposals, and participate in client meetings and presentations.

• Support new business development through proactive service and responsiveness to client needs.

• Build and maintain strong relationships with insurance carriers, TPAs, and internal teams.

• Manage customer files, billing, renewals, documentation, and claims processing within agency management systems.

• Review and analyze policy coverage to identify enhancements, risk-reduction strategies, and additional protection opportunities.

• Ensure all actions comply with laws, regulations, and agency standards.

• Collaborate cross-functionally to share insights and strengthen team performance.

Qualifications:

• Active Pennsylvania Property & Casualty License.

• 3-5+ years of experience managing commercial accounts; experience with alternative risk or captive products is a plus.

• Applied Epic experience (Big Plus)!

• Strong understanding of commercial lines, coverage structures, and risk management.

• Excellent communication, client service, and relationship-building skills.

• High attention to detail with strong organizational and time-management abilities.

• Bachelor’s degree or advanced insurance designation (CIC, CPCU, etc.) preferred.

What's in it for you?

• Health, Vision, Dental
• PTO
• Holiday Pay
• Volunteer Days
• Sick Time
• 401(k) Retirement Plan

Equal Employment Opportunity Statement

Avenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We believe that diversity of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants from all walks of life and encourage individuals from underrepresented groups to apply.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.