Medical Front Office Receptionist

Job Description

Job Description

Medical Front Office Receptionist

Location: Hamilton Dermatology - Alpharetta, Georgia
Employment Type: Full-Time

Position Summary

We are seeking a friendly, organized, and professional Medical Front Office Receptionist to join our growing healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front office operations efficiently and accurately.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient demographics and insurance information.
• Check patients in and out for appointments.
• Collect copays and process payments.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Manage incoming faxes, mail, and other correspondence.
• Assist patients with forms and general inquiries.
• Ensure the reception area remains clean, welcoming, and organized.
• Maintain HIPAA compliance and patient confidentiality.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or healthcare reception experience preferred.
• Knowledge of medical terminology and insurance verification processes is a plus.
• Proficiency with EMR systems and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Reliable, professional, and team-oriented.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Professional development opportunities
• Supportive team environment

How to Apply

Please submit your resume and a brief cover letter outlining your experience and qualifications. We look forward to meeting you!

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hamilton Dermatology is a state-of-the-art medical practice owned by Dr. Tiffani Hamilton in Alpharetta, Georgia. We are committed to the goal of constantly providing the highest quality care for our patients.

Company Description

Hamilton Dermatology is a state-of-the-art medical practice owned by Dr. Tiffani Hamilton in Alpharetta, Georgia. We are committed to the goal of constantly providing the highest quality care for our patients.