Coordinator, People Operations

Job Title

People & Culture Operations Coordinator

Job Description

The People & Culture (P&C) Operations group is the center of excellence responsible for the overall employee experience as relates to Human Resources, Community & Employee Engagement, Learning & Development and Talent Management.

Responsibilities include:

• Maintaining excellent customer-service standards by responding to internal and external department clients' requests and inquiries, escalating items to People Operations Team as appropriate
• Ensuring the timely completion of tasks related to employee on-boarding and offboarding (employee headshots, I-9 ID collection, PPE and uniform orders, gas card orders)
• Oversight of national P&C programs (Service Awards, New Baby Bundles, and Compliance postings)
• Ensuring timely processing and accuracy of P&C Department related invoices and expenses, working closely with corporate and project accounting
• Monitoring SSN report weekly to reconcile differences in HRIS system
• Maintaining employee documents in Markview
• Assisting with special People & Culture related projects
• Reconciling and communicating for PTO audits
• Maintaining P&C Operations Inbox
• Coordinating PPE rentals

Qualifications

Qualifications and necessary attributes include:

• Bachelor's degree in Business Management or related field
• 2-5 years of administrative or office management experience (shared services center or other call center/customer service experience is desired)
• Willingness to provide best in class customer service
• Proficiency with Microsoft Office products (Excel, Word, Outlook, OneDrive)
• Comfort level with HRIS systems, Oracle experience a plus
• Ability to maintain a high level of confidentiality
• Collaborative, service-oriented and results-driven
• Highly organized; able to prioritize and multi-task
• Excellent oral and written communication and interpersonal skills
• Resourceful with strong problem solving and troubleshooting skills. Sound business judgement.
• Possession of Suffolk and Liberty Core Values: Passion, Integrity, Hard Work, Professionalism and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Compensation Information

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk's total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.