Maintenance Supervisor - Grand Ole Opry

Job Description

Job Description

As a Supervisor of Maintenance, you'll perform general maintenance and repairs and coordinate the flow of work for all phases of general building maintenance. With a strong focus on preventive strategies, you'll partner with venue and corporate leadership to ensure proper maintenance and repair of the physical facility. As the ideal candidate your technical expertise and leadership experience will support the production of unforgettable experiences for our fans.

• Perform general maintenance and light repairs on the interior/exterior building and associated outdoor grounds. This includes electrical systems (repair switches, plugs and light fixtures; change lights at extreme heights, etc.), plumbing systems (flush valves, faucets, drains, etc.), and basic appliance repair and installation.
• Perform preventative maintenance, including painting, coil cleaning, changing filters, lubrication, visual inspections of HVAC systems, and more. Inspect and maintain elevators and lifts.
• Coordinate and oversee third-party vendors for facility maintenance and housekeeping, including scheduling, task management, and follow-up for systems such as HVAC, plumbing, electrical, kitchen equipment, fire safety, and elevators.
• Monitor and log equipment maintenance performed to prevent equipment failures and downtime.
• Maintain inventory of consumable supplies (e.g., light bulbs, filters, paint) and order parts as needed to support ongoing maintenance and minimize operational disruptions.
• Provide oversight of automated building systems (security, lighting, HVAC, etc.) to ensure continuity of facility operations. Identify and address recurring equipment issues.
• Support venue operations with general tasks and fulfilling ad-hoc requests to maintain expected levels of service--may include hauling trash, sweeping and mopping floors, moving tables, providing set-up for special events, receiving deliveries, etc.
• Serve as in-house point person for minor capital improvement projects as needed.
• Model company guiding principles. Communicate and uphold corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management. Ensure safety and building codes and practices are followed.
• Perform other duties as assigned.

Education

• High school diploma or equivalent required
• Additional industry certifications and continued education preferred

Experience

• 3+ years' related field experience required
• Experience with general plumbing, HVAC, and electrical systems preferred

Knowledge, Skills and Abilities

• Effective interpersonal, verbal, and written communication skills
• Demonstrated team player and self-starter
• Basic knowledge of tools and equipment used in maintaining tow motors, trucks, chillers, pumps, etc.

Licenses / Certifications

• Plumbing or electrical certifications preferred
• OSHA 30-Hour General Industry training certification required within 180 days of hire
• Valid driver's license with satisfactory driving record required

This position requires a pre-employment drug screening (4-panel: phencyclidine, cocaine,
amphetamines, and opiates)

Physical Requirements

Use all senses, including vision (near, far, and color), hearing, and smell to observe surroundings for safety hazards. Frequent walking and standing with some sitting. Frequently lifts/carries up to 26-50 lbs. Occasionally lifts/carries over 50lbs. Occasionally climb, sit, kneel, bend, step up/down and reach above shoulder. Traverse stairs and walk on uneven terrain, often while carrying product. Continually use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Requires concentrated mental and visual attention more than 10% of the time for monitoring terminals and entering data.

Working Conditions

Entertainment environments indoors and outdoors, with large crowds and elevated noise levels.

Ryman Hospitality Properties, Inc. (NYSE: RHP) is a leading lodging and hospitality real estate investment trust that specializes in upscale convention center resorts and entertainment experiences. The Company’s holdings include Gaylord Opryland Resort & Convention Center; Gaylord Palms Resort & Convention Center; Gaylord Texan Resort & Convention Center; Gaylord National Resort & Convention Center; and Gaylord Rockies Resort & Convention Center, five of the top seven largest non-gaming convention center hotels in the United States based on total indoor meeting space. The Company also owns the JW Marriott Phoenix Desert Ridge Resort & Spa and JW Marriott San Antonio Hill Country Resort & Spa as well as two ancillary hotels adjacent to our Gaylord Hotels properties. The Company’s hotel portfolio is managed by Marriott International and includes a combined total of 12,364 rooms as well as more than 3 million square feet of total indoor and outdoor meeting space in top convention and leisure destinations across the country. RHP also owns an approximate 70% controlling ownership interest in Opry Entertainment Group (OEG), which is composed of entities owning a growing collection of iconic and emerging country music brands, including the Grand Ole Opry; Ryman Auditorium; WSM 650 AM; Ole Red; Category 10; Nashville-area attractions; Block 21, a mixed-use entertainment, lodging, office and retail complex, including the W Austin Hotel and the ACL Live at the Moody Theater, located in downtown Austin, Texas; and a majority interest in Southern Entertainment, a leading festival and events business. RHP operates OEG as its Entertainment segment in a taxable REIT subsidiary, and its results are consolidated in the Company’s financial results.

Company Description

Ryman Hospitality Properties, Inc. (NYSE: RHP) is a leading lodging and hospitality real estate investment trust that specializes in upscale convention center resorts and entertainment experiences. The Company’s holdings include Gaylord Opryland Resort & Convention Center; Gaylord Palms Resort & Convention Center; Gaylord Texan Resort & Convention Center; Gaylord National Resort & Convention Center; and Gaylord Rockies Resort & Convention Center, five of the top seven largest non-gaming convention center hotels in the United States based on total indoor meeting space. The Company also owns the JW Marriott Phoenix Desert Ridge Resort & Spa and JW Marriott San Antonio Hill Country Resort & Spa as well as two ancillary hotels adjacent to our Gaylord Hotels properties. The Company’s hotel portfolio is managed by Marriott International and includes a combined total of 12,364 rooms as well as more than 3 million square feet of total indoor and outdoor meeting space in top convention and leisure destinations across the country. RHP also owns an approximate 70% controlling ownership interest in Opry Entertainment Group (OEG), which is composed of entities owning a growing collection of iconic and emerging country music brands, including the Grand Ole Opry; Ryman Auditorium; WSM 650 AM; Ole Red; Category 10; Nashville-area attractions; Block 21, a mixed-use entertainment, lodging, office and retail complex, including the W Austin Hotel and the ACL Live at the Moody Theater, located in downtown Austin, Texas; and a majority interest in Southern Entertainment, a leading festival and events business. RHP operates OEG as its Entertainment segment in a taxable REIT subsidiary, and its results are consolidated in the Company’s financial results.