Operations Intern - Commerce Operations

TikTok Shop Partner Manager Project Intern Location: Los Angeles, CA. This internship at TikTok is located in Los Angeles, CA. TikTok is the leading destination for short-form mobile video, aiming to inspire creativity and bring joy through its global and diverse teams. This role contributes to scaling the #TikTokMadeMeBuyIt phenomenon and pioneering Content & Creator commerce in the US, making TikTok the commerce channel of choice. The team is entrepreneurial, focused on shaping the future of shopping and delivering high-quality products with a unique customer experience. TL;DR Role: Internship Type: Temporary Location: In-person, Los Angeles, CA Pay: $23.75 hourly Team: TikTok Shop US Operations team Mission: Assist the TikTok Shop US Operations team in managing partner relationships, analyzing data, and supporting projects to scale content and creator commerce. Tech Stack: Excel, Google Sheets What You’ll Actually Do Partner Management: Assist in building and maintaining cooperation links with TikTok Shop Partners (TSPs), expanding cooperation resources, and ensuring efficient daily docking. Partner Communication: Communicate daily with managed TSPs, respond to their needs in a timely manner, and maintain strong cooperative relations to ensure stable progress. Cooperation Tracking: Track the entire progress of TSP cooperation matters in real time, synchronize problems and latest dynamics with the team, and fully promote project implementation. Data Analysis & Reporting: Sort and analyze daily operation data for managed TSPs, including core indicators like GMV, and produce refined weekly or biweekly operation analysis reports. Project Support & Coordination: Perform data sorting, tracking, and visual presentation for TSP activities and policy incentives, and collaborate on project management, plans, and task node tracking. The Must-Haves Background: Currently pursuing an Undergraduate/Master degree in Marketing, Cross-Border E-Commerce, Sales & Marketing Operations, International Business, or a related field. Experience: Proven skills in Excel/Google Sheets; strong interest in e-commerce and the creator economy. Skills: Excellent problem-solving and communication skills; strong learning ability, execution ability, and stress resistance; strong communication and coordination, resource integration, and project management abilities. Bonus: Internship or full-time experience in an e-commerce business with a solid understanding of the industry landscape; proficiency in Excel / Google Sheets and experience in business analysis or operational reporting. #J-18808-Ljbffr TikTok