Account Coordinator

A rapidly growing national HVAC service organization is seeking a highly organized and analytical Account Coordinator to support field operations, customer communication, and service workflow management. This role plays a key part in coordinating field resources, ensuring smooth project execution, and maintaining strong customer relationships in a fast-paced, high-growth environment.Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Role OverviewThe Account Coordinator is responsible for planning, scheduling, and directing operational activities across multiple field partners. This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while supporting both internal teams and external customers. Key ResponsibilitiesService Coordination — Manage and schedule field resources based on project requirements, skill sets, and availability.Work Order Management — Ensure all project details are accurately documented within the work order system.Contract Setup — Establish new service contracts and issue purchase orders when needed.Customer Communication — Maintain customer satisfaction through proactive communication, issue resolution, and support.Quote Preparation — Gather pricing information and prepare customer quotes.Cross-Team Coordination — Collaborate with parts acquisition teams and account managers to ensure seamless project execution.Reporting — Generate and interpret assigned operational reports.Flexibility to work overtime or weekends as needed. Minimum Requirements3+ years of relevant operational or scheduling experienceStrong verbal and written communication skillsAbility to define and improve workflows and processesProficiency in Microsoft ExcelExperience working within a work order systemStrong relationship-building and conflict-management abilitiesAbility to multitask and meet tight deadlines in a fast-paced environmentPreferred QualificationsBackground in the HVAC industryExperience with Salesforce or similar CRM/work order platformsIdeal CandidateThe ideal candidate is intelligent, detail-oriented, and eager to grow professionally within a high-growth operational environment. xhyhwjd They bring a commitment to excellence, strong analytical thinking, and a proactive approach to problem-solving.