Patient Access Associate Level 1 Trauma

Maine Medical Center (on-site)

Clerical/Administrative Support
Req #: 93706

Schedule:Tuesday 16:45-05:15a/Friday and Saturday 16:30 to 05:00a

$4000 sign-on bonus available (prorated for part-time).

Not eligible: per diem current employees or former employees within 6 months.

The Patient Access Associate I ED is responsible for accurately identifying and registering patients at a Level 1 Trauma Center. This role is the first level of a three-level career ladder and provides support for visitors patients and families. While this is a non-clinical role the Associate I will perform assigned functions side by side with members of clinical care teams embedded within the clinical care environment. Functions are performed in a high volume emergent environment utilizing mobile workstations. Emergency Department team members arrive and register patients of all ages and backgrounds experiencing acute mental health crisis physical and emotional trauma critical care etc. and during each shift they are exposed to high acuity disease and sensitive patient and visitor situations.

Required Minimum Knowledge Skills and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word e-mail and internet communication as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave flexible work options student loan assistance professional development opportunities and well-being resourcesso you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our offer of employmentwill depend onqualificationssuch asskills relevant experience education certificationsand otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.68to $25.10 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay MaineHealth offerscomprehensivebenefits recognition programs career growth opportunities andwhere applicableshiftdifferentials or other incentives.

If you have questions about this role please contact

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Required Experience:

IC