Customer Service Representative - State Farm Agent Team Member

Benefits

• License reimbursement
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary
• Flexible schedule

Role Description

As a customer service representative with Taylor Berumen State Farm, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Internal growth opportunities are anticipated for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.