Customer Service Rep (01502) - 416 S 9th St

Customer Service Rep

Domino's Pizza in Columbia, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 416 S 9th St location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Lift and move items weighing up to 25 lbs. as needed
• Adhere to all food safety and hygiene standards
• Assist with additional tasks as assigned by management

• Strong communication skills with the ability to interact professionally with customers and team members
• Detail-oriented mindset to ensure order accuracy and maintain cleanliness standards
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for handling cash transactions
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Positive attitude and friendly demeanor, with an easy smile
• Team player mentality and willingness to assist colleagues as needed
• Ability to work efficiently in a fast-paced environment
• High school diploma or equivalent preferred, but not required
• Previous customer service experience is a plus, but not necessary we provide training!

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.