Senior Manager, Business Solutions and Reporting

Key Responsibilities Lead the development of comprehensive documentation, including business requirements documents, for implemented solutions, integrations, and data flows, ensuring clarity and facilitating knowledge transfer within the organization. Proactively identify efficiencies in current processes and independently drive the design of business solutions, workflows, and integrations that enhance operational efficiency across People Services systems and platforms. Lead and expand the use of low code/no code technology by establishing best practices and guiding the team in delivering flexible, scalable solutions with speed and agility. Guide the resolution of complex business and technical issues, assessing implications on workflows, data integrity, and outcomes across People Services and adjacent disciplines to ensure cohesive, enterprise‑aligned solutions. Actively listen and provide constructive feedback to peers, proficiently leading discussions to gather pertinent facts, analyzing information, and contributing to the design, review, and implementation of business solutions, workflows, and integrations, while fostering mutual growth and learning within the team. Collaborate closely with cross‑functional teams as well as business stakeholders to understand requirements, pain points, and objectives, and translate them into functional/technical specifications and solutions for our IT partners. Establish and maintain strong relationships at all levels, communicating effectively with IT partners, business stakeholders, and external vendors to ensure alignment and trust. Proactively research and evaluate emerging technologies, AI trends, and industry best practices, bringing forward‑looking recommendations that drive innovation and continuous improvement within People Services. Demonstrate strong self‑management skills, with the ability to independently prioritize, organize, and drive personal and professional development. Collaborate with leadership to provide strategic insights, reports, and recommendations based on data analysis and AI‑driven insights. Qualifications & Experience Bachelor's degree in Business Analytics, Information Technology, or Business Administration (focusing on Information Systems), or a related field. 10‑12 years of experience in leadership, consulting, overseeing teams in business solutions, data analytics, and integrations, preferably in a fast‑paced business environment. Subject‑matter expert in business solutions, data analytics, and integrations, with advanced knowledge of adjacent disciplines including HR technology, data architecture, and AI applications, including machine learning, natural language processing, and computer vision. Demonstrated high emotional intelligence (EQ), with the ability to remain calm and composed under pressure while navigating complex, fast‑paced environments. Experience with cloud‑based data platforms such as Databricks (on Azure or AWS) and the ability to connect these environments to Power BI for HR reporting purposes is desirable. Familiarity with low‑code, no‑code software such as Quickbase, Workday, PRISM, Power BI, etc. Experience with data integration platforms and technologies such as API integrations, ETL processes, and data warehouses. Strong analytical and problem‑solving skills with the ability to diagnose and propose effective solutions, operating with a high degree of independence and autonomy, requiring guidance only in the most complex or novel situations outside of core area of expertise. Excellent communication skills with the ability to work collaboratively in a team environment. Knowledge of business intelligence tools and data visualization is a plus. Compensation Overview Tampa – FL – US: $134,560 – $163,049 The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job such as required skills, job location, work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Benefits Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work‑Life Benefits Paid Time Off – US exempt employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (except for employees in Phoenix, AZ, Puerto Rico or Rayzebio). Phoenix, AZ, Puerto Rico and Rayzebio exempt, non‑exempt, hourly employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Years Day. Global shutdown: All global employees full and part‑time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. Equal Opportunity & Candidate Rights BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. Adopted policies are available at E‑E O‑Accessibility . BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at Fraud Protection . Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. #J-18808-Ljbffr Bristol Myers Squibb