Key Account Management Expert

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?Salary Range: $104,000-$120,000YOUR ROLEThe Key Account Manager (KAM) for Project Logistics is responsible for owning and growing the commercial relationship with strategic project‑logistics customers. This role ensures excellence in bid development, project execution support, service governance, and multi‑modal logistics delivery across complex, large‑scale, and capital‑project environments. The KAM aligns directly with CEVA’s Project Logistics operational teams to deliver safe, compliant, profitable, and customer‑focused solutions.WHAT ARE YOU GOING TO DO?Account Strategy & Customer LeadershipDevelop and execute a multi year Project Logistics Account Plan, including project pipeline visibility, commercial strategy, escalation paths, and relationship mapping.Build and maintain senior level relationships within customer capital project, engineering, procurement (EPC), and logistics organizations.Act as the primary customer advocate, ensuring alignment between customer requirements and CEVA’s PL capabilities (heavy lift, OOG cargo, charters, cross border, multimodal, site mobilization, etc.).Commercial Management & Bid SupportPartner with Project Logistics Bid Management and Operations teams to structure competitive bids, coordinate deliverables, and validate technical/commercial feasibility.Lead commercial negotiations, including project specific rate structures, surcharges, risk allocation, incoterms alignment, and contract change management.Manage customer P&L performance, including revenue forecasting, AR health, margin control, and pricing discipline.Project Execution OversightWork closely with Regional and Global Project Managers to ensure execution readiness, including SOP development, compliance, routing feasibility, permitting, and safety alignment.Monitor project level KPIs, drive resolution of operational issues, and ensure clear communication with internal stakeholders (operations, procurement, engineering, chartering, transport partners).Support project mobilization, including equipment planning, vendor sourcing, and transport engineering coordination where needed.Governance, Reporting & Continuous ImprovementLead customer MBR/QBR reviews covering performance, incidents, financials, customer feedback, and continuous improvement actions.Identify and escalate operational or systemic issues impacting execution (e.g., routing constraints, carrier performance, compliance gaps).Collaborate with PL leadership to refine processes and leverage lessons learned from complex project movements to strengthen CEVA’s global PL capability. Internal Leadership & Cross Functional AlignmentCollaborate with internal stakeholders across Regions, Procurement, Sales, Engineering, BPO Support Teams, and Global Project Logistics to ensure project alignment and resource availability.Provide direction to virtual teams, ensuring synchronized customer communication and cohesive delivery across modes and geographies. WHAT ARE WE LOOKING FOR?Educational background (bachelor’s degree preferred, master’s degree advantageous)Specific logistics and or multi-national focusThe role requires a skilled relationship management professional with proven track record (10+ years) in International Supply Chain and LogisticsExperienced in commercial negotiations (5+ years)Network management experience (5+ years)5+ years minimum experience in key account leader role in international supply chain and logisticsCompliance understandingAdvanced supply chain knowledge (or similar flow chain processes)Advanced industry and product knowledge in global commerce and logisticsStrong at building and sustaining relationships at the highest level in both CEVA and in customer organizations.Advanced negotiation skillsMature judgment and decision-makingAdvanced analytical skills leading to clearly articulated solutions.Acute cultural and global awarenessEmerging market experienceSuperior communication skills, both written and spokenAdvanced presentation skills (concise & convincing)WHAT DO WE HAVE TO OFFER?With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: View email address on click.appcast.io. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.Information provided is true and accurate. False statements or information will result in the application voided.Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.401(k) with company match.Flexible Paid Time Off programs including company paid holidays.Tuition reimbursement program.