Security Systems Client Service Manager

Building Automation and or Engineering Security Systems, Client Service Manager Job ID: 506196 Posted: 14-Mayo-2026 Smart Infrastructure Customer Services Mid-level Professional Position Location: This role supports our Rolling Meadows, IL branch location, which serves customers throughout the greater Chicago, IL area. Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. Responsibilities Manage assigned service agreement accounts, driving to a financial target and outstanding customer satisfaction and retention Balance time between on-site customer interactions and back-office responsibilities Develop account strategies to achieve the customer’s business goals, leveraging the company’s entire service and product portfolio Develop service delivery plans with the customer to provide service agreement scope of work Identify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalations Participate in the development of a master schedule to deliver service for all customers in the service area and lead quality assurance activities that will support service agreement renewals Maintain excellent organizational and interpersonal skills Basic Qualifications High school diploma or state‑recognized GED 3+ years of on‑the‑job experience working within the Building Technology industry and Engineering Security systems Experience using Microsoft Office and business software systems Must be 21 years of age and possess a valid driver’s license with limited violations; must meet eligibility requirements to participate in Siemens’ fleet vehicle program Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications Physical Security Professional (ASIS) certification preferred Associate degree from a two‑year/technical college or bachelor’s degree 5+ years of experience in the building technology industry The pay range for this position is $67,544 - $115,790 annually, with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations: If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please notify the AskHR team by calling View phone number on click.appcast.io. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency: Siemens follows Pay Transparency laws. Criminal History: Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. #J-18808-Ljbffr