Customer Success Lead — Build Strategy & Programs (Remote)
F-Prime Capital
- Remote job
F-Prime Capital is looking for a Customer Success Manager in New York. You’ll be the first CS hire, tasked with deepening customer relationships and building functional systems. This role offers flexible working hours and an environment focused on ownership and success. The ideal candidate has a couple of years of experience in Customer Success ideally within a SaaS company. You’ll enjoy benefits like unlimited vacation days and premium health insurance, while working in a supportive team. #J-18808-Ljbffr F-Prime Capital
- ...Customer Marketing Professional We are looking for... ...marketing and lifecycle strategy across all regions.... ...design and run lifecycle programs that guide customers... ...with Product, Customer Success, and Sales to ensure... ...comfortable getting hands-on — building campaigns, writing...Remote work
- ezCater in Boston is seeking a Customer Success Manager for a remote role focused on high-value Meal Programs. You will manage account retention and strengthen customer... ...at identifying risks and executing proactive strategies. Strong communication skills and a data-informed...Remote job
- Drata is looking for a Senior Manager of Enterprise Customer Success to lead our team in Austin, Chicago, or Dallas. The ideal candidate will... ...collaboratively with various teams to align customer success strategies with company goals, leading to impactful outcomes. A...Remote job
$260k
...leaders working together to build beneficial AI systems.... ...next generation of Customer Success looks fundamentally... ...be delivered through programs, not 1:1 relationships... ...scale. As a CS Programs Lead you’ll think "How... ...with Scaled CSMs, Sales, Strategy & Operations, and Support...SuggestedWork at officeVisa sponsorshipFlexible hours- Sales and Customer Experience Manager Develop People. Build Teams. Create Exceptional... ...functions. Your success won't be measured... ...Team Leadership Lead the Impressions Specialist... ...Experience Strategy Operations Leadership... ...and Development Programs Organizational Leadership...Suggested
- ezCater in Boston is seeking a Customer Success Manager to enhance retention for high-value Meal Program accounts. This role involves building relationships, monitoring churn signals, and... ...retain clients. The position offers remote-hybrid flexibility and includes competitive...Remote jobFlexible hours
$150k - $180k
...Nitra's mission is to build a more efficient... ...founders who have successfully scaled to thousands of customers and exited $1B+ public... ...of the world’s leading VCs (Andreessen Horowitz... ...’re looking for a Strategy & Operations Lead... ...analyst/associate program, pairing startup operating...Full timeWork at officeWork from home$100k - $125k
...s client has a remote, direct hire opportunity... ...for a Customer Experience Project/Program Manager! Candidates... ...is with a leading Restaurant Solutions... ...and execute strategies that drive... ...initiatives, tracking success and making data... ...relationship-building skills....Remote workFull time$230k - $260k
...think together. We’re building one place where your... ...About The Role The CX Strategy & Ops Lead is responsible for... ...designing and executing the customer support strategy to... ...strategies, programs, processes, and technology... ...customer support and success strategy and operations...Local area- Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing... ...departments to define objectives, build processes, and leverage data to drive...Work at office
- ...Financial Services Digital Customer Experience Strategy Leader Join Capgemini as... ...the customer experience for leading financial institutions. You... .... 4. Customer-centric Program Planning Focus intensely... ...customer experience. Build program plans, value frameworks...Remote work
- ...Financial Services Digital Customer Experience Strategy Leade r, where you will... ...ROI. 4. Customer-centric program planning Focus intensely... ...overall customer experience. Build program plans, value... ...Flexible work arrangements (remote and/or office-based) # Dynamic...Remote workWork at officeHome officeFlexible hours
- ...years of experience in customer service, training, office... ...with live or remote training a plus Previous... ...interpersonal skills, ability to build and manage... ...training on our tools and programs, assisting with marketing... ...the Onboarding team on strategy and logistics for welcoming...Remote workWork at office
$113k - $189k
...Customer Advocacy & Reference Program Manager The Customer Advocacy & Reference... ...the global vision, strategy, and operating model... ..., and used. Build and maintain a strong... ...with Sales, Customer Success, and Product Marketing... ...· Sophos operates a remote-first working model,...Remote workLocal area- ...ChristianSky Agency as a Customer Success Representative!... ...your career, this fully remote and offers the perfect... ...workspace. High-Quality Leads: Say goodbye to cold calling... ...so you can focus on building relationships and... ...with robust training programs and ongoing mentorship...Remote jobFor contractorsImmediate startWork from homeFlexible hours
- Timedoctor is seeking a Customer Marketing Manager to lead post-sale marketing efforts focused on customer... ...and expansion. In this fully remote role, you will develop strategies and execute programs that directly impact customer success and advocacy. The ideal candidate...Remote jobFlexible hours
- A consulting firm specializing in customer experience is seeking a Program Manager for a broadband company. This remote role involves building and implementing customer experience initiatives, managing projects from start to finish, and engaging with various stakeholders...Remote work
- ...Texas, has and will continue to base its strategy on technical and application support,... ...and value. General Description The Customer Program Lead is responsible for overseeing the end-... ...manufacturing operations, or a dedicated customer success role. Bachelor’s degree in Business...Permanent employmentImmediate start
- Juicebox is seeking a dynamic individual to lead Customer Success Programs in San Francisco. This role involves building and scaling initiatives focused on customer education and community engagement within a rapidly growing AI SaaS environment. The ideal candidate will...
- .... Teams at Ramp, Notion, and leading AI labs use Juicebox to power... ...their hiring, alongside 5,000+ customers from early-stage startups to... ...Capital. The Role We're building the Programs layer that turns great individual Customer Success work into a repeatable, scalable...Work at officeRelocation
$129.2k
A leading company in IoT Solutions is seeking a professional... ...enablement within the Customer Success organization. Responsibilities include developing strategies and training programs to enhance productivity.... ...based bonus and a flexible remote work model. #J-18808-Ljbffr...Remote jobFlexible hours- The basics: Maintouch builds AI agents to automate... ...plan and execute growth strategies like an expert would.... ...You’ll help build the customer function for what we believe... ...a repeatable customer success machine. If you... .... Start date ASAP. No remote. No students. If this...Remote workImmediate start
- ...are looking for a Strategic Customer Success Lead to shape and scale how... ...This role is foundational to building a repeatable CS approach that... ...optimization, and campaign strategy across AI channels. What You... ...to get the job done. #J-18808-Ljbffr Remote JobsRemote workImmediate start
$110k - $120k
...Customer Relationship and Success Manager, Product Team With over... ...position is to lead and manage... ...multitasking, adept at building strong... ...customer success strategies. Meet or... ...Will explore remote options based on... ...incentive compensation program, which reflects...Remote workFull timeWork at office$146.4k - $235.38k
...do As a Sr. Enablement Program Manager for Customer Success, you will lead the strategic design and... ...leaders to align enablement strategies with global performance... ...Business Partners to build adoption‑focused and retention... ...between in‑office and remote work. Access to an...Remote workWork at office2 days per week$121k - $206k
...Overview The Customer Health Program Director is a strategic... ...closely with Customer Success, Sales, Product, Finance... ...targets. Build and maintain models to... ...effectiveness. Identify leading indicators of churn... ...insights into actionable strategies. Customer Health...Remote work- ...diverse backgrounds build sustainable... ...digital re-skilling programs. Our program... ...results-driven Customer Onboarding Team Lead to own the onboarding... ...early student success for the US... ...journeys, engagement strategies, and proactive... ...just results. Remote collaboration:...Remote workFull time
- All Jobs > Corporate Travel Customer Success Advocate, Lead (EMEA) Corporate Travel... ...Advocate, Lead (EMEA) Fully Remote • Remote Worker - N/A •... ...unparalleled support and building strong relationships. Your... ...effective client management strategies. Supports onboarding and...Remote workFull timeFlexible hours
$110k - $185k
Lumenci is seeking a Customer Success & GTM Lead – AI Platform to... ...and B2B go-to-market strategy within complex technical... ...(possibility of remote with intention to relocate... ..., manage pilot programs, gather market... ...customer workflows while building trusted relationships...Remote workFull timeContract workWorldwideRelocationFlexible hours$95k - $135k
...the Right Thing, Customer Success, Employee Success... ...to grow. Our Strategy function is responsible... ...fascinated by building relationships.... ...engagement, and lead software demonstrations... ...~ Retirement programs ~1% charitable... ...bonus. #LI-Remote #LI-Director...Remote workWork experience placementWork at officeLocal areaWork from homeFlexible hours3 days per week
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