Document Control Specialist

Job Description

Job Description

We are looking for a detail-oriented Document Control Specialist to support records management and document handling operations in Tukwila, Washington. This Long-term Contract position is ideal for someone who can keep files organized, process incoming materials accurately, and provide dependable service to internal and external stakeholders. The role involves managing document intake, scanning and compilation, certified mail handling, and payment collection while maintaining accuracy and confidentiality.

Responsibilities:

• Organize, track, and maintain physical and digital records to support efficient document control operations.

• Scan, index, and file documents with a high level of accuracy to ensure records are easy to retrieve and properly stored.

• Compile materials from multiple sources into complete, well-structured document packages for processing and review.

• Handle certified mail activities, including preparing, sending, logging, and monitoring correspondence as needed.

• Assist customers in person, by phone, or through written communication with questions related to document processing and record status.

• Receive and record payments in accordance with established procedures while maintaining accurate transaction documentation.

• Review incoming documents for completeness and proper formatting before routing them to the appropriate destination.

• Support day-to-day administrative recordkeeping tasks while helping maintain compliance with document handling standards.

• Experience performing document control or records management duties in an administrative or operational setting.
• Proficiency in document scanning, filing, and organizing both paper and electronic records.
• Ability to compile and process documents accurately while managing multiple tasks and deadlines.
• Familiarity with certified mail procedures and maintaining related tracking logs or records.
• Strong customer service skills with the ability to communicate clearly and professionally.
• Experience handling payments or transaction records with attention to detail and accountability.
• High level of accuracy, discretion, and organizational ability when working with sensitive information.