HRIS Specialist (In office)

Main Duties & Responsibilities

Primary Job Role

Design and analyze system generated reports. Works with the HR Department, Training department and executive management in order to provide the information they need.

Responsible for maintaining employee and manager self-service administration functionality. Makes sure that security protocols regarding information systems are in place and followed. Responsible for maintenance of system databases, security role setup and workflows.

Work closely with IT, Payroll and HR to resolve any systems and process related issues. Investigate and resolve system related issues providing first level support, communicate effectively with users to troubleshoot and address technical and process issues.

Facilitate change initiatives tied to HRIS systems to drive organizational effectiveness, talent development and growth for operations across the sites. Assist management in the rollout of relevant new policies, procedures, or programs, as needed.

Provide Project Management for key HRIS projects, as well as actively participate in project analysis activities utilizing the HR functional expertise.

Identify training needs of end users, provide necessary training. Conduct super users meetings (as needed), functional users meeting to identify and understand the functional changes and help technical team to accommodate the necessary system changes.

Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on HRIS activities.

Facilitate discovery meetings and system reviews with business partners by identifying and understanding current HR business processes, business requirements, and future state needs. Makes recommendations for new software and keeps up with changes in existing software.

Performs other duties as assigned.

Essential Job Competencies

Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.

Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.

Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.

Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.

Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.

Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.

Company Overview

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

Currently, more than 1,700 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Qualifications

Education and Experience

Formal Education Bachelor's Degree in a related area of study

Experience 7 or more years

Required / Credentials

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Experience with HR data reporting, auditing, and system troubleshooting.

Proficiency in HRIS platforms and related modules (employee data, benefits, recruiting, payroll interfaces)

Strong knowledge of data management, reporting tools, and analytics (e.g., Excel, Power BI, Tableau)

Familiarity with system integrations and file transfer processes (APIs, EDI, SFTP)

Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data validation)

Not Required but Highly Desired Criteria

HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)

HRIS or systems certification (e.g., Workday Pro, UKG certification)

Data analytics or project management certifications (e.g., PMP, Lean Six Sigma, or similar)

Updating of Knowledge

Job requirements frequently change requiring re-training once or more per year.

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

Problem Solving Job requires complex problem solving skills in a dynamic environment. Independent research and analysis are routinely required to develop appropriate solutions. Awareness and intervention is expected to prevent problems from occurring.

Creativity Job requires extensive creativity and a constant need to find new and improved solutions to be effective.

Autonomy Job is not monitored. Involvement in determining overall objectives is encouraged. Use of discretion in how the work is done, setting priorities and decision making is expected. Achieving desired outcomes is evaluated with little emphasis on process.

Working Environment

Stress Load Regular exposure to these stresses (20-80% of the time).

Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.

Work Schedule Work is routinely performed during regular business hours with rare exceptions.

Organizational Impact

A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.

Supervisory Responsibility

Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)

Physical Demands

Not Applicable: Not Applicable

Occasionally - (up to 3 hours/day): Stooping

Frequently - (3-6 hours/day): Reaching

Constantly - (6-8 hours/day): Sitting

Frequently - (3-6 hours/day): Walking

Constantly - (6-8 hours/day): Feeling

Constantly - (6-8 hours/day): Fingering

Occasionally - (up to 3 hours/day): Grasp