Hospitality Specialist

Join the team at EGGS UP GRILL Riverview. We are looking for a HOSPITALITY SPECIALIST: We serve breakfast, brunch, and lunch! Our hours of operation are from 6am to 2pm, which leave time for enjoying life and spending time with family and friends. Job Summary This position is responsible for the day-to-day management of our flagship corporate training restaurant. This location is where all current and future franchise partners and their leaders are trained. You will be responsible for the operations and profitability of the restaurant as well as serve as a brand ambassador for internal and external customers. Expectations of this role will be very high requiring the delivery of great results in service levels, food quality, sales growth, food safety metrics and brand standard metrics. The HOSPITALITY SPECIALIST will be required to build and develop a team that will be able to teach and reinforce the brand standards every day in order to offer consistently high customer satisfaction. Essential Duties and Responsibilities Ensure that all guests receive the best customer experience by leading both the FOH and the BOH teams daily towards this goal. Recruit, train, develop, and communicate through consistent daily interactions and weekly meetings with all managers and team members. Reinforce positive skills and behaviors of your team to create and maintain the highest standards required for the corporate training restaurant and center. Drive sales growth daily by offering a great customer experience to guests and aggressively marketing the restaurant and brand through catering activities. Control food costs and labor expenditures within budgeted expectations. Adhere to all company and brand policies and procedures, all state and federal wage and hour regulations, and restaurant reporting responsibilities. Complete all tasks required for proper bank deposits, payroll submission and vendor payments. Ensure all equipment is in good repair. Maintain a clean and well‑organized restaurant. Supervisory Responsibilities The HOSPITALITY SPECIALIST is responsible for the supervision and development of their Shift Leads, and Team Members. Education and/or Experience Bachelor's Degree preferred. High School Diploma required. Requires at least 2 years management experience at a high-volume casual or full service restaurant. Computer Skills Basic computer skills required. Job Type : Full-time Rate of pay is dependent upon skillset and experience. Other Notes: Must be available on the weekends & holidays. We would like at least a 2 year commitment. Must have reliable transportation. Must have a Managers Safe Serve or equivalent with understanding and adherence of all state regulations. We are located at 3920 US 301 Riverview, FL 33578 (between Falkenburg & 301). Requirements Great communication with guests, vendors, and staff members. Experience running inside and outside expo. Experience with back of the house skillsets including but not limited to cooking and meal prep. Weekend and holiday days. Valid driver's license. Travel will be required for catering deliveries. Minimum of 2 year's experience in restaurant management role. Complete and maintain all required food service certifications and training courses as assigned. Proficiency in the following: foo safety & preparation, inventory management, and waste control. Address 3920 U.S. 301, Riverview, FL, US, 33578 Company Information Eggs Up Grill is located between Falkenburg & 301. It is a franchise based out of Spartanburg, South Carolina. It opened its doors to the community in November 2020 and seeking an experienced General Manager to aid in growing the brand. #J-18808-Ljbffr Ontario Trillium Foundation