Customer Delivery Lead | SLA & Service Excellence
Hewlett Packard Enterprise
Hewlett Packard Enterprise is seeking a Customer Delivery Manager in New Jersey who will be responsible for fostering exceptional customer satisfaction through operational relationships. This role involves managing risks, leading teams, and contributing to strategic growth. The ideal candidate will have a Bachelor's degree and typically 12+ years of experience in Services, with advanced problem-solving abilities and project management skills. #J-18808-Ljbffr Hewlett Packard Enterprise
$130k
...alert: IT Operations Delivery Manager About the... ...responsible for leading and managing all day... ...for in-scope service outcomes specific... ...ensure and enhance customer satisfaction. Annual... ...ensures “service excellence” ethos promotes Customer... ...: Oversees the SLA/ KPI/ OPI...SuggestedContract workWork experience placementWorldwide- ...ZT Group Intl, Inc. dba ZT Systems is seeking an IT Project Manager (Service Delivery) in Secaucus, NJ. This role involves leading IT service management, ensuring high-quality service delivery, and partnering with business and IT teams. Ideal candidates will have a Bachelor...Suggested
- ...Effortless Office is hiring a Service Delivery Team Lead to oversee and enhance technical support operations. This remote role involves mentoring technicians, ensuring SLA compliance, and driving quality assurance improvements. Candidates should have a Bachelor's degree...SuggestedWork at officeRemote work
$105k - $156.5k
...Mobility is looking for a Senior Manager, Customer Operations based in Ann Arbor, Michigan.... ...4-8 Site Managers, ensuring operational excellence, and enhancing customer experience.... ...years of relevant experience, including leading teams in fast-paced environments. Key responsibilities...Suggested- ...A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability... ...include leading projects from planning to delivery, coordinating with various functions, and serving...SuggestedRemote work
- ...technology solutions provider is seeking an IT Project Manager in Secaucus, New Jersey. This position oversees IT service management, ensuring high-quality service delivery. Ideal candidates will have a Bachelor's degree in IT and over 5 years of management experience in...
- ...A healthcare technology company is seeking a Delivery Manager II to enhance customer relations and manage implementation of services. Responsibilities include supporting customers, leading projects to improve satisfaction and ensuring effective utilization of services....
- A clinical trial optimization company in New York, NY, is seeking an Associate Manager or Manager for their Customer Strategy team. The ideal candidate has 4+ years of experience in management consulting or customer success, especially within life sciences. Responsibilities...Remote job
- ...Neier Inc. seeks a Customer Success Manager to oversee federal projects and collaborate with internal teams. The role requires U.S. citizenship and offers a flexible, fully remote position. Responsibilities include contract management, stakeholder collaboration, and performance...Contract workRemote workFlexible hours
$115k - $125k
...global leader in manufacturing in the New Jersey area is seeking a Service Manager for Customer Support. This role is responsible for managing service operations, ensuring high-quality service delivery, and maintaining customer satisfaction. Candidates should have a bachelor...$142.6k - $261.5k
...grounded in EY’s SAP service line capabilities—Supply... ..., Data & Analytics, Customer, Tech/Arch, and SuccessFactors... ...build and manage the delivery of technology... ...costs, and quality, while leading both technical and non... ...effectively. Excellent communication skills with...Summer holidayFlexible hours$150k - $200k
...enabling utilities to provide excellent customer experiences, our operating... ...Our aim is to be the leading global provider of solutions... ...are building a Software as a Service (SaaS) subscription business... ...the Residential Flex client delivery team with Kraken working to...Work at officeFlexible hoursShift work3 days per week$135k - $175k
...Customer Support Lead Candid Health is seeking a Customer Support Lead to enable our Support team... ...that allow Candid to continue providing excellent experiences to customers. A successful... ...being held accountable to metrics like SLA achievement and efficiency gains....Work at officeFlexible hours$250k - $350k
A leading engineering firm is seeking a NYC Transportation Delivery Lead based in New York City, NY. The role involves overseeing transportation projects, ensuring... ...benefits offered. Join a dynamic team committed to engineering excellence. #J-18808-Ljbffr WSP in the U.S.- ...FS Industry Delivery Owner Publicis Sapient is a... ...way they serve their customers. We help unlock value... ...designing the products and services their customers truly... ...accountable for delivery excellence, client outcomes,... ...the chance to shape and lead work for innovative Financial...Flexible hours
$78.37 per hour
...BCforward BCforward is a leading global IT consulting... ...firm providing services and support to Fortune... ...BCforward has grown with our customers needs into a full-... ...solutions provider. With delivery centers and offices... ...relationships and delivering excellence through innovation,...Hourly payContract work$171.6k - $392.1k
EY is looking for a Senior Manager to lead Oracle Services in Secaucus, NJ. In this role, you'll... ...client engagements, driving successful delivery and managing client relationships. Ideal... ...have a strong accounting background, excellent technical skills, and experience...- ...Role Summary: The FS Industry Delivery Owner (IDO) is the executive accountable for delivery excellence, client outcomes, profitability... ...growth across the Financial Services portfolio (banking, capital markets... ...Shape deals with the Industry Lead and sales leadership to enable...Flexible hours
$115k - $125k
Position Summary The Delivery Services Strategy Lead owns the strategy and execution for international product... ...into third‑party warehouses and customers. This role uses data and analytics... ...Highly organized and detail‑oriented; excels at reporting, follow‑up, and task...Temporary workWork at officeRemote work$120 - $140 per hour
...Public Accounting Firm Title: Global Delivery Center (GDC) Strategy & Operations Lead (Contract) Duration: 6+ Months... ...the successful transition of IT services into global delivery models.... ...consistency, scalability, and operational excellence across delivery centers in EMEA,...Contract workLocal areaRemote work$90k - $120k
Thrive is seeking a Service Operations Manager to lead engineering support teams and ensure exceptional customer experiences. This role involves driving operational excellence, enhancing technical execution, and fostering strong client relationships. Candidates should have...Remote job$23 - $25 per hour
...Promenade, (formerly BloomNation) is scaling rapidly and seeking a Customer Service Team Lead. We are seeking a dynamic and experienced Customer Service... ...eclectic group of people from all over the world You will excel if you have... A natural people person and relationship...Local areaImmediate startRemote work$90k - $110k
...Subtotal is seeking a Customer Success Manager in New York, NY to lead onboarding and technical implementation for clients. You will support customers to... ...customer-facing role at a B2B SaaS startup, along with excellent communication skills and a familiarity with modern...$22 - $31 per hour
...BloomNation) is scaling rapidly and seeking a Customer Success Team Lead. You’ll play a pivotal role in... ...partners and provide them with outstanding service while resolving issues in a timely and... ...from all over the world You will excel if you have… A natural people person and...Local areaImmediate start- ...Freelanceshop is seeking a Customer Experience Lead to elevate the customer journey for our remote retail startup. This role involves developing... ...ideal candidate should have 5+ years in similar roles, excellent communication skills, and experience with CRM platforms. This...Remote work
- ...Applied Labs, Inc. is seeking a Senior Customer Success Manager to manage strategic relationships in the fashion, retail, and consumer... .... The ideal candidate will possess 7-10 years of experience, excellent communication skills, and a proven ability to engage with high...
$18 per hour
...through big physiological transitions. We are looking for a Customer Experience Lead to own how we show up for customers. This is a part-time,... ...—ideally in underwear, maternity, or women\'s health. Excellent writing skills with clear, empathetic communication. Strong...Hourly payPart timeRemote work- ...Spektra Systems is seeking a Customer Success Specialist to ensure smooth onboarding and... ...the end-to-end customer lifecycle, and leading strategies to drive success. The ideal candidate... ..., strong CRM tool proficiency, and excellent communication skills. A cloud...Remote work
- ...Join to apply for the Customer Success Team Lead role at Aidoc . The Customer Success Team Leader is responsible for guiding and overseeing a... ...skills and attention to detail in fast‑paced environments. Excellent communication and relationship‑building skills with cross‑...Full timeTemporary workRemote workWorldwide
- ...CenTrak, Inc. is looking for a Customer Success Manager to lead a team focused on enhancing service excellence in healthcare through RTLS solutions. You will manage a dedicated team, ensuring our innovative technology meets client expectations while fostering strong relationships...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Delivery Lead | SLA & Service Excellence. Be the first to apply!
- customer experience lead New York, NY
- customer service team lead New York, NY
- customer experience team leader New York, NY
- customer success team lead New York, NY
- customer success coordinator New York, NY
- customer success lead New York, NY
- customer service coordinator New York, NY
- customer service team manager New York, NY
- delivery lead New York, NY
- agile delivery lead New York, NY

