Office Operations Manager

09th July, 2026

Our client in Buffalo, NY, is looking for an Office Operations Manager to join their team!
This is an on-site/full-time/permanent position
Salary range based on experience: Up to $100K


We're looking for an Office Operations Manager to run the operational heartbeat of a fastgrowing law firm. This role oversees people operations, technology systems, workflow optimization, facilities, and daytoday business execution. You'll support leadership in driving accountability, improving processes, and ensuring the firm operates with clarity, efficiency, and high standards.


If you thrive in structured environments, enjoy improving systems, and are energized by operational ownership, you'll excel here.



Key Responsibilities

• Operational Leadership - Support EOS rhythms, maintain scorecard metrics, and ensure alignment across administrative functions
• Technology & AI Oversight - Manage the firm's tech stack, support AI adoption, coordinate with IT vendors, and strengthen cybersecurity practices
• People Operations - Recruit, onboard, train, and support nonattorney staff; maintain personnel records and enforce policies
• Process Improvement - Build and maintain SOPs, streamline workflows, and eliminate manual processes through automation
• Facilities & Office Management - Oversee office maintenance, vendors, supplies, records management, and business continuity procedures
• Risk & Quality Control - Monitor KPIs, identify operational risks, escalate issues, and ensure compliance with firm standards

What You Bring

• 7-10+ years in operations or business management.
• Experience improving processes, managing teams, and running daytoday business operations.
• Strong comfort with technology, automation, and AIenabled tools.
• Clear, direct communication style and a high accountability orientation.
• Bachelor's degree in business, management, or a related field.

Applicants must be authorized to work in the U.S.

We are an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.