Bilingual Quality Assurance & Customer Experience Lead
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Specialist in Springfield, Illinois. The role involves monitoring customer interactions, analyzing feedback, and implementing quality improvement initiatives. Candidates should have 8+ years in call centers with strong customer service and analytical skills. Join a team that values quality and continuous improvement while ensuring outstanding customer satisfaction. #J-18808-Ljbffr
Vacancy posted 5 days ago
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