GenAI _Fluent Business Process Analyst
Argyle Infotech
GenAI-Fluent Business Process Analyst
Role: GenAI-Fluent Business Process Analyst Experience: 5–8 Years Location: Sunnyvale, CA 94085 Domain: Sales Operations / Business Process Reengineering (BPR) Role Overview We are looking for a GenAI-fluent Business Process Analyst to drive AI adoption across Sales Business Process Reengineering initiatives. This role blends business analysis, process optimization, and hands-on AI solution building (no-code/low-code). You will identify high-impact opportunities, design AI-driven workflows, and enable teams to adopt Generative AI tools such as ChatGPT, Claude, and Copilot in day-to-day operations.
Key Responsibilities
- Process Discovery & Mapping
- Analyze and document current (As-Is) and future (To-Be) business processes
- Conduct stakeholder interviews, workshops, and user shadowing sessions
- Build process maps and user journey diagrams highlighting inefficiencies
- Identify automation and GenAI intervention opportunities
- Evaluate and prioritize AI use cases based on business impact
- AI Solution Design & Development
- Design AI-powered workflows using prompt engineering and GenAI tools
- Build solutions using ChatGPT, Claude, Copilot, or similar platforms (no coding required)
- Develop prompt libraries, reusable templates, and workflow playbooks
- Define integration approaches (APIs, data flows, system interactions)
- Collaborate with technical teams to ensure solution feasibility
- Implementation & Adoption
- Manage and prioritize AI use case backlog
- Lead User Acceptance Testing (UAT) including test cases and validation criteria
- Drive adoption and change management initiatives across teams
- Train business users to effectively leverage AI tools
- Measure productivity gains, time savings, and quality improvements
- Stakeholder Collaboration & Communication
- Present AI solutions, demos, and insights to leadership
- Facilitate workshops, brainstorming sessions, and retrospectives
- Work cross-functionally with Sales Ops, BPR, Product, and Engineering teams
- Support enterprise-level AI transformation initiatives
Required Qualifications
- 5+ years of experience in:
- Business Analysis
- Process Design / Optimization
- Workflow Automation
- Strong experience in Sales Operations or Business Process Reengineering (BPR)
- Hands-on expertise with Generative AI tools (ChatGPT, Claude, Copilot, etc.)
- Strong prompt engineering and AI workflow design skills
- Good understanding of:
- APIs and system integrations
- Data flows and enterprise architecture basics
- Experience with process mapping tools (Visio, Lucidchart, Miro)
- Familiarity with Agile/Scrum methodologies
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
Preferred Qualifications
- Experience in CRM platforms (Salesforce, Dynamics, etc.)
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