Desktop Support Technician

$21 per hour

AA2IT

Desktop Support Tech

Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top skills: Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 1 year of experience. A+ certification is a plus. Video interview required and will be scheduled as soon as possible.

Responsibilities: Images, wipes, and configures computers. Works ticket queue remotely and may occasionally be asked to come on site to help during excessively busy times or to cover for vacation (advanced notice would be provided in these situations). New employee IT technology onboarding and support. Follows and/or documents troubleshooting processes. Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software; orders and replaces parts as needed. Supports and maintains user account information including rights, security, and system groups. Provides training to employees on the use of technology used on the job. Must be self-motivated. Works well independently as well as within a team. Represents Compucom in a professional and businesslike manner and communicates effectively with customers and associates.

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Vacancy posted 4 days ago

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