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Site Manager - Richardson, TX

$75k

Dragonfly Health

Site Manager – Warehouse Management & Operations Warehouse Manager responsible for overseeing daily operations at one or more locations, ensuring seamless delivery, service, and pick‑up of durable medical equipment. Responsibilities Lead with Excellence: oversee daily operations at one or more locations, ensuring seamless delivery, service, and pick‑up of durable medical equipment. Drive Profitability: monitor staffing, labor costs, and inventory to achieve budgetary targets while maintaining high service standards. Develop a Winning Team: recruit, train, and coach warehouse and delivery technician staff to deliver outstanding results aligned with core values. Ensure Compliance: uphold company standards, federal/state regulations, and CHAP guidelines in safety, inventory control, and equipment management. Be Hands‑On: supervise and participate in deliveries during business and after‑hours to meet service targets and foster client relationships. Maintain Operational Excellence: manage inventory, oversee vehicle maintenance, and ensure proper equipment handling and sanitization. Client Service: address escalated service issues with urgency and care, creating win‑win outcomes for patients, caregivers, and partners. Engage Locally: build relationships in the community through in‑service training, client visits, and proactive communication. Qualifications Experience in Leadership: at least 1–2 years in a senior or lead role managing operations. Business Acumen: understanding of P&L management and experience in healthcare or durable medical equipment is strongly preferred. Knowledge of general business management as gained through a degree in business or a related field. Customer‑Centric Mindset: strong interpersonal and communication skills to manage relationships and resolve challenges with care. Energetic and Motivated: initiative, creativity, and a commitment to building a highly supportive team environment. Technical and Physical Skills: ability to lift and transport medical equipment (up to 75 lbs.) and perform on‑call coverage as needed. Regulatory Knowledge: familiarity with HIPAA, OSHA compliance and other relevant regulations. Technology: experience with telemetrics, Concur, Inventory Management Systems/DME Track, MS Office (Excel, Outlook, SharePoint, Teams, Salesforce). Other: confirmed MVR of three consecutive years driving history with no major moving violations or accidents; current active driver’s license. What We Offer Competitive Pay: $75,000 annual salary + bonus. Growth Opportunity and Career Advancement. Agile and Adaptable team culture. Innovative and revolutionary technology solutions. A higher calling to provide quality patient care. Experience 1–2 years Leadership experience in a Senior or Lead role. Experience working under HIPAA and/or OSHA guidelines. Experience in healthcare or DME. Experience managing P&L. Licenses & Certifications Valid U.S. Driver License. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Dragonfly Health

Vacancy posted 14 hours ago
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