Member Care Specialist I

Job Description

Job Description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Member Care Specialist I opportunity  with a Credit Union located in Port Richey, FL.

The Member Care Specialist I is responsible for the specific duties listed below.

Your Specific Duties Will Include:

• Performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
• Verifying and processing night drop, mail, and ATM deposits under dual control.
• Selling credit union monetary instruments.
• Providing members with necessary forms and receipts for transactions.
• Examining checks for proper endorsements and negotiability.
• Cross-selling credit union products and services.
• Ensuring compliance with all policies, procedures, and regulations, including BSA/AML/CIP.
• Balancing cash drawer and verifying and securing cash and monetary instruments.

Specific Qualifications for the Position Include:

• Previous teller or cash-handling experience (preferred).
• Strong customer service and interpersonal skills.
• Proficiency in using a 10-key calculator and basic typing skills.
• High School diploma or equivalent.

Pay Rate Range: $19.00 - $20.00 per hour.

Compensation may vary outside of this range depending on factors such as qualifications, skills, competencies, experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision, as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit

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Workway was created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. A well-established, trusted name in the financial industry, we are known not only as the staffing service of choice for employers, but also as a reliable, well-connected place for our employees to find great job opportunities. For our clients, this means that we have an extensive referral database that has been built over the years by satisfied employees.

Company Description

Workway was created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. A well-established, trusted name in the financial industry, we are known not only as the staffing service of choice for employers, but also as a reliable, well-connected place for our employees to find great job opportunities. For our clients, this means that we have an extensive referral database that has been built over the years by satisfied employees.