Director of Clinical Care Systems Operations

Job Description

Job Description

Lead Behavioral Health Programs That Transform LivesJoin an award-winning nonprofit behavioral health organization and help shape the future of mental health and substance use treatment throughout Southern New Jersey.Cumberland County Guidance Center is seeking a Full-Time Director of Clinical Care Systems Operations to join our leadership team in Millville, New Jersey.This is an exciting opportunity for an experienced Licensed Clinical Social Worker (LCSW), Clinical Director, Behavioral Health Director, Program Director, or Operations Leader to oversee Outpatient and Community Support Services (CSS) programs while advancing clinical excellence, staff development, and operational success.As a key member of our leadership team, you will provide both clinical and operational oversight, supervise program leadership, support evidence-based treatment initiatives, and ensure high-quality services for individuals living with mental health and co-occurring substance use disorders.Why Join Cumberland County Guidance Center?For more than 60 years, Cumberland County Guidance Center has provided compassionate, evidence-based behavioral health services to individuals and families throughout Cumberland County and Southern New Jersey. Our multidisciplinary team of psychiatrists, nurses, social workers, counselors, therapists, and support professionals is committed to helping individuals achieve recovery, stability, and improved quality of life through high-quality mental health and substance use treatment services.We are proud to be recognized as the 2026 Non-Profit of the Year by the Greater Vineland Chamber of Commerce, reflecting our commitment to community service and behavioral healthcare excellence.Comprehensive Benefits PackageMedical InsuranceDental InsuranceVision InsurancePension PlanLife InsurancePaid Time Off (PTO)Employee DiscountsLeadership Development OpportunitiesContinuing Education SupportProfessional Growth and Advancement OpportunitiesWhat You'll DoAs the Director of Clinical Care Systems Operations, you'll provide leadership and oversight for Outpatient and Community Support Services (CSS) programs while ensuring quality care, regulatory compliance, and effective program performance.Key ResponsibilitiesProvide administrative and clinical leadership for outpatient and community-based behavioral health programsSupervise program directors, managers, supervisors, and clinical staffEnsure compliance with state, federal, contractual, and accreditation requirementsProvide clinical supervision, consultation, and leadership supportReview treatment planning processes and client engagement strategiesSupport implementation of evidence-based and recovery-oriented treatment practicesEnsure HIPAA compliance and adherence to best practices in behavioral healthcare operationsCollaborate with executive leadership to support agency goals and strategic initiativesRequired QualificationsEducation & LicensureMaster's Degree in Behavioral Health Sciences or a related fieldCurrent New Jersey Licensed Clinical Social Worker (LCSW) LicenseCertified Clinical Supervisor (CCS) credential or ability to obtain shortly after hireExperience & SkillsMinimum two (2) years of behavioral health leadership, management, or administrative experienceMinimum five (5) years of clinical experience working with individuals experiencing psychiatric and co-occurring disordersStrong leadership, supervision, staff development, and program management skillsKnowledge of behavioral health operations, clinical services, and regulatory requirementsAbility to effectively manage multiple programs and prioritiesValid New Jersey driver's license with acceptable driving historyPreferred QualificationsExperience overseeing outpatient behavioral health programsExperience managing Community Support Services (CSS) programsExperience directing substance use disorder treatment servicesBudget management and contract administration experienceKnowledge of state and federal behavioral healthcare regulationsExperience with quality improvement, performance management, and outcomes monitoringExperience leading multidisciplinary clinical teamsReady to Lead and Inspire?If you're an experienced LCSW leader, Clinical Director, Behavioral Health Director, Program Director, or Clinical Operations professional who is passionate about clinical excellence, staff development, and expanding access to quality behavioral healthcare, we'd love to hear from you.Apply today and help shape the future of community mental health and substance use treatment services at Cumberland County Guidance Center in Millville, NJ.A Background Check is required Clear Five year driving record/abstract with ability to be insured by organizations carrier.

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