Vice President, Specialist Sales & Commercialization (Digital Payments)

Vice President, Specialist Sales & Commercialization (Digital Payments)

Overview
The Customer Solution Center (CSC) team enables Mastercard to develop stronger solutions and bundles for customer segments across markets. It serves as the central hub for all Mastercard capabilities, aiming to drive growth, influence, and revenue by creating and delivering compelling, data-driven, and scalable needs-based solutions to both new and existing customers—leveraging Mastercard’s extensive portfolio of products and services.

• Lead the Mastercard Digital Payments team for Southeast Asia


• Drive the commercialization and adoption of Mastercard’s Digital Payment solutions across issuers, acquirers, PSPs, fintechs, and merchants in Southeast Asia.


• Identify and unlock revenue growth opportunities with customers, with a strong focus on improving approval rates, reducing fraud, and optimizing checkout conversion.


• Lead client engagements at a senior level, including workshops and solutioning sessions, to define use cases, address gaps, and position Mastercard’s differentiated value proposition. Be able to lead discussions with regulators and card association bodies.


• Translate Mastercard’s global digital vision into actionable market strategies, with a focus on scaling tokenized transactions, digital-first experiences, and frictionless authentication within a rapidly evolving ecosystem.


• Collaborate cross-functionally with Account Sales, Product, Delivery, Digital Partnerships, Legal, and Compliance to execute market initiatives and strategic programs.


• Embed data-driven insights and performance tracking into all engagements, ensuring continuous optimization of client outcomes and Mastercard business impact.


• Engage with Mastercard management to develop a strategic direction for Mastercard digital products and services.


• Coordinate digital strategy, integration and deployment with the regional teams.


• Be a motivational team leader who can lead the team and ensure they are successful in meeting market target

• MBA or master’s degree required


• Deep experience in the digital payments space in Southeast Asia with proven success in bringing products to market and generating adoption.


• Proven ability to effectively manage a team in the digital payments business


• Proven ability to develop complex strategic go-to-market plans and execute on those plans.


• In-depth understanding of the payments ecosystem both in Southeast Asia including tokenization, fast ACH (UPI), push payments


• Operational understanding of payments technologies


• Ability to leverage technical knowledge & real-world experience to solve complex business problems.


• Proven ability to build and maintain strong, productive working relationships with internal stakeholders and external customers


• Experience working with issuers, acquirers, PSPs, fintechs, or digital merchants is highly preferred.


• Strategic thinker with a collaborative working style and the ability to manage multiple stakeholders and priorities effectively.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.