Senior Manager, HR Operations

Role Description

The Sr. Manager, HR Operations, is responsible for managing the complete project lifecycle for key organizational initiatives driven by the HR function. This role involves:

• Designing, executing, and evaluating communication, automation, and project plans.
• Delivering new methodologies to get information into the hands of employees and leaders.
• Ensuring timely project delivery aligned with organizational objectives.
• Developing a strong understanding of the organization, products and services, strategies and objectives, internal structures, and the external market.
• Leveraging strong project and change management capabilities to create project and communications plans.
• Managing all stakeholders to ensure timely input and output.
• Delivering key strategic outcomes while supporting execution and delivery of communications.
• Partnering in writing, socializing, and executing internal communications to the North America business and, at times, the global Covetrus workforce.
• Designing, programming, delivering, and drawing insights from Employee Engagement surveys throughout the year.

A successful Sr. Mgr., HR Operations will operate with high accountability, proactivity, and ownership mindset, anticipating needs and providing thoughtful recommendations and solutions. They will also drive meaningful and impactful change in HR service delivery using AI and other automation tools. As a valued member of the HR team, the Sr. Mgr., HR Operations will handle highly sensitive and confidential information and must demonstrate a high degree of ethical behavior and integrity.

Qualifications

• 10+ years of experience in HR Operations or related functional role.
• Strong verbal and written communication skills for producing content and for communicating up, down, and across an organization.
• Ability to work in fast-paced and high-change environments.
• Ability to quickly build in-depth organizational knowledge and manage multiple, time-sensitive workstreams simultaneously.
• Acts with accountability, proactivity, and an ownership mindset.
• Demonstrated experience with project management tools and methodologies.
• Ability to turn complex data into clear, persuasive messages.
• Experience and comfort with data and reporting, leveraging AI tools, Excel, navigating HRIS systems (Workday), and survey tools preferred.
• Experience in identifying potential project hurdles and developing contingency plans.
• Experience navigating diverse perspectives across teams, levels, departments, and leaders.
• Experience interacting with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
• Maintains utmost confidentiality and integrity in handling sensitive information.

Requirements

• Ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship.

Benefits

• 401k savings & company match.
• Paid time off.
• Paid holidays.
• Maternity leave.
• Parental leave.
• Military leave.
• Other leaves of absence.
• Health, dental, and vision benefits.
• Health savings accounts.
• Flexible spending accounts.
• Life & disability benefits.
• Identity theft protection.
• Pet insurance.
• Certain positions may include eligibility for a short-term incentive plan.