Operations Tech

Job Description

Job Description

Join us as an Operations Team Member at Abode Luxury Rentals!

Why Abode Luxury Rentals?

Abode Luxury Rentals is a truly unique company. We specialize in creating authentically customized experiences through unparalleled service, decades of expertise, and a carefully curated portfolio, giving guests everything they need to create memories to cherish for a lifetime. Every adventure is a new & unique story, and our collection of exceptionally handpicked homes, paired with personalized luxury services in the most prestigious mountain playgrounds, are inspirations for volumes of exceptional stories. Together, our team manages a luxury vacation rental portfolio of 180+ properties, and true concierge service in Park City, UT, Jackson Hole, WY & Sun Valley, ID.

At Abode Luxury Rentals we hold our values close to us; including environmentalism, merit, fairness, and equality to name a few. Abode takes pride in fostering a workplace that celebrates the diversity of our employees, guests, and community. We recognize the importance of a variation in thought, experiences, and perspectives to ensure that we provide an unparalleled experience for both employees and guests. We are dedicated to consistently working towards an environment that promotes fairness, equity, and unrivaled experiences for all.

Your Role:

Join our operations team as a Luxury Rental Property Management Team Member, where you'll play a key role in managing and caretaking luxury vacation rentals throughout the year in the stunning Jackson Hole valley. This role primarily involves fieldwork along with some office responsibilities.

Location : Jackson Hole, Wyoming; In person - primarily field work but some office work

Job Type : Full time

Your Responsibilities:

• Conduct thorough property inspections using provided checklists, including pre-arrival and post-departure rental inspections.
• Handle caretaking of properties, attending to basic needs and seasonal-specific checklists.
• Utilize user-friendly software to track inspections and manage daily tasks at properties.
• Assist with guest requests as needed.
• Perform regular property inspections weekly.
• Update and maintain inspection reports in Breezeway software.
• Manage seasonal checklists for property upkeep.
• Coordinate with other team members to ensure seamless property management and guest satisfaction.

Requirements:

• Willingness to learn and grow in a team environment.
• Punctuality and dependability.
• Own vehicle required for traveling to properties throughout the valley (compensation for mileage/gas and upkeep provided).
• Proficiency with cell phone apps and email.
• Ability to work in a fast-paced environment, multitask, and manage time efficiently.
• Strong prioritization skills and attention to detail.
• Capable of lifting at least 50 lbs, as the job involves some physical exertion.

Bonus Qualifications:

• Passion for Luxury: A genuine passion for luxury lifestyle and real estate, with a desire to exceed expectations and create unforgettable experiences for clients.
• Hospitality Experience: Background in hospitality to provide valuable insights on our industry and help us provide exceptional service to guests.
• Excellent communication skills.
• Strong team player.
• Desire to learn and grow in the role.
• Proficiency with software, apps, and email.

What We Offer:

• A welcoming and supportive work environment where you will be treated like family from day one
• Competitive compensation that reflects the employee’s level of experience
• A benefits package which includes health and dental insurance, 401(k) matching, paid time off, mental health time off, and more
• Compensation for cell phone, car mileage, and maintenance, along with other company health and wellness perks.
• Opportunities for professional growth and development, with the chance to make a meaningful impact in luxury property management.

Success in the First 30 Days:

Within the first 30 days of working with Abode, our goal is that the ideal candidate will have:

• Familiarized themselves with all property names, locations, and access entries.
• Gained proficiency in Breezeway software and perform weekly inspections.
• Understood and implemented the SUS process for pre- and post-guest stays.
• Gotten a firm grasp on their day-to-day responsibilities and be able to complete them effectively.

Join our team and be part of a company that values dedication, excellence, and growth in the heart of Jackson Hole, Wyoming