Director of Digital Workplace Innovation PROGRAM MANAGER IV

Main Purpose of Job The Director of Digital Workplace Innovation leads the modernization of the agency’s productivity, collaboration, and information management capabilities. This role advances the strategic use of Microsoft 365, AI‑enabled tools, and low‑code solutions to streamline business processes, strengthen organizational efficiency, and support a secure and effective hybrid workforce. Position Duties Lead enterprise adoption and optimization of Microsoft 365 Manage structured intake processes Determine solution approaches across Microsoft 365, Power Platform, AI, and enterprise systems Deliver workflow automation, AI‑enhanced tools, and low‑code applications Define objectives, outcomes, and KPIs for digital workplace initiatives Oversee implementation, governance alignment, and risk mitigation Lead training, communications, and user adoption programs Minimum Qualifications Bachelor’s degree Five years of experience in IT, digital workplace, business process improvement, or related fields Selective Qualifications Two years of experience designing or administering Microsoft 365 solutions One year of experience developing automation or AI‑based solutions Preferred Qualifications Experience leading enterprise Microsoft 365 or Power Platform programs Experience with workflow automation and low‑code development Experience delivering training and organizational change management Experience implementing information governance or records management Supervisory or team lead experience Special Requirements Subject to background & credit investigation Occasional after‑hours or weekend work required Require uploading of a single document containing a cover letter and resume combined Benefits Personal Leave – new State employees are awarded six (6) personnel days annually (prorated based on start date). Annual Leave – ten (10) days of accumulated annual leave per year. Sick Leave – fifteen (15) days of accumulated sick leave per year. Holidays – State employees also celebrate at least thirteen (13) holidays per year. Pension – State employees earn credit towards a retirement pension. Position is eligible for teleworking. Equal Opportunity Employer Statement As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country. #J-18808-Ljbffr State of Maryland