Busser - 2nd Shift (Asia-Azteca)

Busser Position at American Place Casino

Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casinowe're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Primary responsibility of the Busser is to clean tables and get them ready for the next guests. This is a high-volume setting where speed and cleanliness are of the utmost importance. If time permits, it is acceptable to assist the food server.

Job titles similar to this role include:

• Dining Room Attendant
• Server Assistant

What is expected of you:

• Excellent internal/external guest service
• Perform all side work as indicated by the start of shift checklist
• Maintain cleanliness of side station and all work areas
• Clear, wipe and reset tables according to table setting standards
• Transport dirty items to dish room
• Bring supplies from dish room; silverware, glasses, plates, coffee cups and saucers
• Make regular periodic runs over the carpet with sweeper
• Other reasonable duties as assigned

Experience you will need:

• High School diploma or GED
• At least 6 months in a similar role or related field
• Ability to provide exceptional customer service and communicate effectively with guests
• Capability to handle high volumes and stressful situations with composure
• Experience in working in fast-paced environments
• Skill in maintaining cleanliness and organization in dining areas

Physical requirements:

• Ability to carry and balance trays
• Lift up to +50 lbs
• Stand for long periods
• Navigate crowded spaces
• Handle fast-paced environments
• Flexibility in bending and reaching
• Adaptability to casino conditions, including bright lights and noise

Certificates, licenses, registrations:

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations

Benefits/perks:

• Medical, Dental, Vision
• 401K + employer match
• Educational Tuition Reimbursement
• Ventra Program, EAP programs, etc.
• Family Meals

Salary range: $14.25-$22.50

Company statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.